Software Alternatives, Accelerators & Startups

Supabase VS HelpScout

Compare Supabase VS HelpScout and see what are their differences

Supabase logo Supabase

An open source Firebase alternative

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Supabase Landing page
    Landing page //
    2023-05-27
  • HelpScout Landing page
    Landing page //
    2023-07-14

Supabase videos

Basic demo

More videos:

  • Review - Supabase in 100 Seconds by Fireship

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Supabase and HelpScout)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Realtime Backend / API
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Supabase and HelpScout

Supabase Reviews

Best Serverless Backend Tools of 2023: Pros & Cons, Features & Code Examples
Create an account, a project, and a database. Unlike a NoSQL database like Firebase’s, you need to have a structure ready to be able to manipulate data. But once this step is done―and you’ll have ready-to-use templates to help speed up this part―you can call Supabase like so:
Source: www.rowy.io
2023 Firebase Alternatives: Top 10 Open-Source & Free
Supabase is another trusted platform in our list that calls itself an open-source alternative to Firebase. You can also name it one of the newest cloud service providers similar to Firebase because it launched in 2020. Indeed, with great scalability and documentation support, Supabase could be an ideal option.
12 User Authentication Platforms [Auth0, Firebase Alternatives]
Powered with react libraries, you can quickly start with Supabase’s pre-build auth widgets. Besides, you can integrate Supabase with REST and real-time APIs with support for GraphQL coming in future updates.
Source: geekflare.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Supabase seems to be a lot more popular than HelpScout. While we know about 436 links to Supabase, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Supabase mentions (436)

  • Codd almighty! Has it been half a century of SQL already?
    I see it differently. In the 25 years I've been working in this industry I see a welcome trend toward doing more in the database, such that the impedance mismatch dissipates: https://gist.github.com/cpursley/c8fb81fe8a7e5df038158bdfe0f06dbb https://supabase.com/ One way to eliminate the Java-SQL impedance (for example) mismatch is to delete Java altogether, along with JOOQ,... - Source: Hacker News / 14 days ago
  • Confidently Incorrect - Recipe Collection App : So far...
    My initial, now long abandoned, plan was to use Next/Nuxt to create the front-end and have the back-end be in Python, to allow me to use the recipe-scrapers library, and to use Supabase to organise the database of users and their collection of recipes, and allow the users to enter a list of ingredients and be presented with a selection of recipes from their own curated collection that contained those recipes,... - Source: dev.to / 13 days ago
  • Using Supabase to Store Images in a .NET Application
    Step 1: Sign up at supabase.com and create a new project. - Source: dev.to / 15 days ago
  • Good alternatives to Heroku
    Subpabase - Like Planetscale this is only for databases. It is an open source Firebase alternative for building secure and performant Postgres backends with minimal configuration. - Source: dev.to / 22 days ago
  • You should start creating a View in Supabase!!
    If you are new to postgres or if you are a frontend heavy developer who is currently relying on supabase to have a magic backend appearing out of nowhere, or maybe you are just someone who likes to read stuff and in that case I have something to share with you! - Source: dev.to / 25 days ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Supabase and HelpScout, you can also consider the following products

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Next.js - A small framework for server-rendered universal JavaScript apps

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AppWrite - Appwrite provides web and mobile developers with a set of easy-to-use and integrate REST APIs to manage their core backend needs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!