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Sunrise VS ManageEngine ServiceDesk Plus

Compare Sunrise VS ManageEngine ServiceDesk Plus and see what are their differences

Unimus
Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills. featured
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Sunrise logo Sunrise

Sunrise is a service desk management software for organisations, supporting both internal & external customers.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • Sunrise Landing page
    Landing page //
    2023-09-13
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

Sunrise features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Sunrise videos

+ Add

Bath & Body Works NEW Pink Pineapple Sunrise Review

More videos:

  • Review - ✅ TOP 5 Best Wake Up Light Alarm Clock Sunrise | 2022 review
  • Review - Incredibox v3, “Sunrise” comprehensive review 😎🎵

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to Sunrise and ManageEngine ServiceDesk Plus)

Sunrise

ManageEngine ServiceDesk Plus

iPhone
100 100%
iPhone
0% 0
Help Desk
0 0%
Help Desk
100% 100
Accounting
100 100%
Accounting
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Sunrise and ManageEngine ServiceDesk Plus. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sunrise and ManageEngine ServiceDesk Plus

Sunrise Reviews

What are the best Doodle alternatives for event scheduling?
7SunriseView ProductNick Abouzeid37Partner @ Shrug Capital · Written 2yr ago:(🙏 helpful 0Comments (1)Share
Source: www.producthunt.com
These Are the Best Google Calendar Alternatives
Sunrise This calendar works on your PC and Android, making it a versatile option. The fact that it is completely free is a bonus perk. This calendar is simple to use and includes a drag-and-drop function that makes mobile organization a breeze. The icon categorizations make it a cinch to stay organized, and it integrates with social media flawlessly.
Source: www.psafe.com

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

What are some alternatives?

When comparing Sunrise and ManageEngine ServiceDesk Plus, you can also consider the following products

QuickBooks Online - QuickBooks Online is a Cloud Accounting for small business that can be used on iPad, mobile phone or computer to do invoicing, billing, run reports, or even pay employees online.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

QuickBooks Pro - Learn why QuickBooks Desktop Pro is the desktop accounting software 94% of users would recommend to a friend. Learn about features, pricing and what's new for 2020.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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