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Stonebranch VS BoldDesk

Compare Stonebranch VS BoldDesk and see what are their differences

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Stonebranch logo Stonebranch

Stonebranch builds IT orchestration and automation solutions that transform business IT environments from simple IT task automation into sophisticated, real-time business service automation.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Stonebranch Landing Page
    Landing Page //
    2024-01-22
  • Stonebranch Drag-and-Drop Workflow
    Drag-and-Drop Workflow //
    2024-01-22
  • Stonebranch Integrated Dashboard
    Integrated Dashboard //
    2024-01-22

No matter the degree of automation, the Stonebranch platform is simple, modern, and secure. Using the Stonebranch Universal Automation Center, enterprises can seamlessly orchestrate workloads and data across technology ecosystems and silos. Headquartered in Atlanta, Georgia, with points of contact and support across the globe Stonebranch serves some of the world's largest financial, manufacturing, healthcare, travel, transportation, energy, and technology institutions. Learn more: www.stonebranch.com

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Stonebranch features and specs

  • Workload Automation: Job scheduling and Workload Automation capabilities that support on-prem, cloud and containerized microservices in a hybrid IT enviornment.
  • Data Pipeline Orchestration: Simplify the management of your data pipeline with a centralized orchestration solution built to keep data moving—so that insights are delivered to the business without error.
  • Cloud Automation: Centralize the management of automated workloads across private cloud, public cloud, and multi-cloud environment.
  • Managed File Transfer: Move data between any type of cloud, on-prem or containerized system.
  • DevOps and DataOps Enabled: Support dev, test, prod processes within the platorm, or by connecting to third party repositories like GitHub.
  • SaaS: Deployment options include both SaaS and on-premises.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Stonebranch videos

+ Add

Stonebranch's Service Orchestration and Automation Platform (SOAP)

More videos:

  • Review - About the Stonebranch Universal Automation Center Platform

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Stonebranch and BoldDesk)

Stonebranch

BoldDesk

IT Automation
100 100%
IT Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Workflow Automation
100 100%
Workflow Automation
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Stonebranch and BoldDesk

Stonebranch Reviews

Top 10 Control-M Alternatives in ’23
However, choosing a workload automation solution that fits your business goals and objectives in a complex market landscape can be challenging. For instance, Control-M is one of the WLA market leaders along with ActiveBatch, Redwood RunMyJobs, Stonebranch Universal Automation Center (UAC) and JAMS WLA according to AIMultiple’s analysis based on 7 different data sources.
Source: research.aimultiple.com
9 Control-M Alternatives & Competitors In 2023
Stonebranch helps organizations of any size scale and complexity scale up or down as needed. In addition to providing scalable IT automation, Stonebranch simplifies complex IT environments with its platform-agnostic, cloud-based architecture. Customers can benefit from a smoother transition to the cloud without sacrificing security, flexibility, or data security. Regardless...
Source: www.softwaretestingmaterial.com
The Top 5 BMC Control-M API Alternatives
With Stonebranch, organizations can centrally manage and automate complex business processes across on-premises, cloud, and hybrid environments. UAC is designed to simplify IT automation and make it more accessible to business users while still providing advanced features for IT operations teams.
Source: www.redwood.com

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Stonebranch mentions (0)

We have not tracked any mentions of Stonebranch yet. Tracking of Stonebranch recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Stonebranch and BoldDesk, you can also consider the following products

ActiveBatch - Orchestrate the entire tech stack with ActiveBatch Workload Automation & Job Scheduling. Build and manage workflows from one place.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Control-M - Control‑M simplifies and automates diverse batch application workloads while reducing failure rates, improving SLAs, and accelerating application deployment.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GoAnywhere MFT - GoAnywhere is a managed file transfer (MFT) solution that secures and automates the exchange of data. GoAnywhere's interface and workflow features eliminate the need for custom programs, scripts, single-function tools or other manual methods.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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