Software Alternatives, Accelerators & Startups

Stitch Labs VS Malcolm App

Compare Stitch Labs VS Malcolm App and see what are their differences

Stitch Labs logo Stitch Labs

Stitch's powerful inventory management solution gives you the control and power you need to increase sales.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Stitch Labs Landing page
    Landing page //
    2023-10-17
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Stitch Labs features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Stitch Labs videos

Stitch Labs - 2015 Year in Review Webinar

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Stitch Labs and Malcolm App)
eCommerce
100 100%
0% 0
Customer Support
0 0%
100% 100
Inventory Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Stitch Labs and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Stitch Labs and Malcolm App

Stitch Labs Reviews

Best Inventory Management Software of 2020
Stitch Labs is an operations management solution that allows multi-channel ecommerce operations to work from a single platform that provides control over inventory and orders. The goal is to streamline and automate the process and to provide invaluable insights by centralizing inventory information across channels and locations in real time. The end result is higher margins,...
Source: digital.com
6 Best Retail Management Software 2020
Like most of the other retail management software we looked at, Stitch Labs is well-liked among its user base. Many Stitch Labs user reviews pointed to Stitch Labs’ user-friendly interface and intuitive inventory management. People also loved its reporting and forecasting capabilities. Criticisms included minor quirks with the software and the inability to generate detailed...
17 of the Best Inventory Management Software Options For 2020
To have visibility and control over your stock across all of your channels and warehouse locations is very important to boost business productivity. Stitch Labs’ inventory management software gives you the power of better forecasting stock levels and sales velocity.
Source: shanebarker.com

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Stitch Labs seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Stitch Labs mentions (1)

  • Does e-commerce free shipping increase sales online?
    For example, a report from Stitch Labs, "retailers who implement free shipping tend to have their sales increase by up to 10%.". Source: over 2 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Stitch Labs and Malcolm App, you can also consider the following products

Zoho Inventory - Zoho Inventory is an online inventory management software ideal for small businesses. Simplify your inventory and order operations. Try for FREE!

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

TradeGecko - TradeGecko (now QuickBooks Commerce) is inventory management software for ecommerce and wholesalers - simplify your inventory & order operations with powerful inventory management, multichannel selling, inventory reports and more!

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Unleashed Software - Unleashed is powerful inventory management software. Accurately manage your inventory online, in real time, with Unleashed. Start your free trial today!

Zendesk Support - Social Customer Support and Help Desk and Ticketing