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Staples.com VS Usersnap

Compare Staples.com VS Usersnap and see what are their differences

Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses featured
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Staples.com logo Staples.com

Staples.com is an online platform for businesses of all sizes to shop for essentials such as printers, ink, computers, office furniture, printing services, promotional products, and more.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Staples.com Landing page
    Landing page //
    2023-08-25
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Staples.com

Website
staples.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Staples.com features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Staples.com videos

No Staples.com videos yet. You could help us improve this page by suggesting one.

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Usersnap videos

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Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Staples.com and Usersnap)

Staples.com

Usersnap

eCommerce
100 100%
eCommerce
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Shopping
100 100%
Shopping
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100

User comments

Share your experience with using Staples.com and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Staples.com and Usersnap

Staples.com Reviews

We have no reviews of Staples.com yet.
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Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Staples.com should be more popular than Usersnap. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Staples.com mentions (16)

  • Ex employee gripe
    So I take action. At the bottom of https://staples.com where there's a "Feedback" button, IT GOES NOWHERE!!! Hover over the button. No link, tried a different browser thinking surely there's an issue. Nope, Edge, Firefox and Chrome, same thing... Source: 6 months ago
  • why bestbuy.com charges surcharge for AT&T prepaid refill card in CA?
    But I see target.com or staples.com doesn't charge for same refill card. Source: 7 months ago
  • This is so wrong
    It's the same SKU and its staples.com, what part is not policy? You have to price match it, you are going to have a lot of angry customers if you don't. Also as a customer, if I saw the prices in store and saw the price online I would never go into a store again. Source: about 1 year ago
  • Should MSPs answer auditors questions?
    My favorite question, "do all accounts use MFA?" That is a BROAD question, are they including facebook, staples.com? I mean that would be ALL accounts. Our response would be some variation of, the firewall login is MFA, the VPN login is MFA, the email accounts all have MFA. We list the things we KNOW and leave it up to the client to choose how they answer it. Source: about 1 year ago
  • Business Tradeline Fraud?
    These are typically used for... B2B case... For example.. You might have a tradeline with staples.com and you can get your supply now, and you need to pay them back after 30 days. Source: over 1 year ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Staples.com and Usersnap, you can also consider the following products

Shop LC - Shop LC is an online shopping website that offers thousands of premium products, including jewelry, gemstones, shoes, ornaments, health and beauty products, fashion items, home décor, lifestyle products, and much more.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Nations Best Deals - Nations Best Deals is an online shopping platform that lets you shop thousands of products with deals and coupons for discounts.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Murdoch’s - Murdoch’s is an elite eCommerce store that offers one of the best quality daily life usage products, including clothing, footwear, pet supplies, hardware tools, power equipment, and much more.

Marker.io - Visual feedback and bug reporting tool for websites

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