Based on our record, Stack Overflow for Teams should be more popular than HelpJuice. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Stackoverflow doesn't use AI but they have a teams area where users can ask questions and people within their organization can answer them thus creating that database. https://stackoverflow.co/teams/. Source: over 1 year ago
Stack Overflow For Teams - Knowledge sharing and collaboration without distractions. - Source: dev.to / almost 2 years ago
To solve this problem for smaller teams I like to use private StackOverflow for teams: https://stackoverflow.co/teams/. - Source: Hacker News / almost 2 years ago
Stack Overflow's primary monetization strategy is based around their business and enterprise SaaS product, Stack Overflow for Teams. The success of that product is wholly dependent on the free and open public community which establishes credibility, so I don't think this is something to worry about. Source: about 3 years ago
HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago
Community Questions for Confluence - Keep questions and answers in one place with an engaging, community-driven Q&A discussion forum, powered by Confluence
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Answerbase - Add a Q&A system to your website in just minutes, with Answerbase's powerful question and answer software for online communities and customer support.
Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.
Smarty Bot - Wiki for tech teams, right where work happens
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.