Software Alternatives, Accelerators & Startups

Sprinklr Modern Engagement VS NICE inContact

Compare Sprinklr Modern Engagement VS NICE inContact and see what are their differences

Sprinklr Modern Engagement logo Sprinklr Modern Engagement

Sprinklr’s Modern Engagement supports enterprise brands in managing customer engagements across 34 social engagement and messaging channels.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Sprinklr Modern Engagement Landing page
    Landing page //
    2023-08-18
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Sprinklr Modern Engagement videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Sprinklr Modern Engagement and NICE inContact)
Social Media Marketing
100 100%
0% 0
Communication
0 0%
100% 100
Social Media Tools
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

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Sprinklr Modern Engagement Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Sprinklr Modern Engagement and NICE inContact, you can also consider the following products

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zoho Social - Social media management software for growing businesses and agencies. Manage multiple social networks, schedule unlimited posts, monitor keywords, and collaborate with your team — all from a single dashboard.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.