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NICE inContact VS SproutSocial

Compare NICE inContact VS SproutSocial and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

SproutSocial logo SproutSocial

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • SproutSocial Landing page
    Landing page //
    2023-07-15

  www.dpbolvw.netSoftware by SproutSocial

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

SproutSocial videos

No SproutSocial videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to NICE inContact and SproutSocial)

NICE inContact

SproutSocial

Communication
100 100%
Communication
0% 0
Social Media Marketing
0 0%
Social Media Marketing
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Social Media Tools
0 0%
Social Media Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and SproutSocial

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

SproutSocial Reviews

5 Best Taplio Alternatives to Consider Using in 2024
📝 Simplified Social Media Management—Aiming to streamline social media tasks, Sprout Social focuses on efficient publishing, scheduling, and reporting, ensuring brands maintain a robust and consistent online presence.
Source: authoredup.com
Hootsuite vs Sprout Social vs Agorapulse: Which One Will Be Best for Your Social Media Needs?
If you want a deeper dive into Sprout Social’s pricing, here’s a detailed look at Sprout Social’s pricing plans.
Source: iag.me
15 Best Hootsuite Alternatives for Marketing Agencies in 2022
SproutSocial is one of the top-tier social media management tools. Organizations, businesses, and entrepreneurs use it globally. It’s a platform with extensive social analytics and reporting, especially for large-scale social media agencies and organizations.
Source: blog.contentstudio.io
6 Hootsuite Alternatives That You Should Explore in 2020
With Sprout Social, you can use the highly effective social CRM tools, including shared customer records and advanced scheduling tools (for example ViralPost).
Source: makeawebsitehub.com
6 Hootsuite Alternatives You Must Try
SproutSocial presents a report that is beautiful. The home dashboard will give you a quick overview of how your social media channels are performing. You can get a deeper insight like how many percentage followers are male and female, what are the age demographics and so on. You can assess your customer reach and what will work in your favour. Also, SproutSocial gives you...
Source: sprout24.com

Social recommendations and mentions

Based on our record, SproutSocial seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

SproutSocial mentions (8)

View more

What are some alternatives?

When comparing NICE inContact and SproutSocial, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

AgoraPulse - An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!

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