Software Alternatives & Reviews

Spok VS NICE inContact

Compare Spok VS NICE inContact and see what are their differences

Spok logo Spok

Spok offers solutions for HIPAA-compliant texting, paging, on-call scheduling, hospital call and contact centers, and clinical alerting.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Spok Landing page
    Landing page //
    2021-10-02
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Spok videos

Planet Bike SPOK USB Bike Headlight / Taillight Set Review - feat. Superflash + Rechargeable

More videos:

  • Review - ETS2 MOD BUS INDONESIA ll TAYO BERKNALPOT SPOK-SPOK REVIEW SOUND SCANIA&HINO BY RFS
  • Review - Siren Head is TOO SPOK 4 ME

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Spok and NICE inContact)
Medical Practice Management
Communication
0 0%
100% 100
Programming Language
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Spok and NICE inContact

Spok Reviews

We have no reviews of Spok yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Social recommendations and mentions

Based on our record, Spok seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Spok mentions (1)

  • The forgotten war on beepers
    For posterity: one of the services appears to be https://spok.com Still would like to know what the other one is. - Source: Hacker News / 18 days ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Spok and NICE inContact, you can also consider the following products

TigerText Essentials - Empower care teams to communicate efficiently with TigerText Essentials, a secure, HIPAA-compliant communications and messaging solution. Communicate securely from your smartphone or desktop!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Trillian - Trillian is a decentralized and federated instant messaging platform that lets your whole company send private and group messages, keep tabs on what co-workers are doing, share files, and much more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Lua - Powerful, fast, lightweight, embeddable scripting language

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.