Software Alternatives & Reviews

SpiraTest VS UseResponse

Compare SpiraTest VS UseResponse and see what are their differences

SpiraTest logo SpiraTest

Manage your project's requirements, test cases and bugs. SpiraTest test management software is the best on the market

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • SpiraTest Landing page
    Landing page //
    2021-08-01
  • UseResponse Landing page
    Landing page //
    2023-10-10

SpiraTest videos

Getting Started With SpiraTest Part 4: Incident Triaging

More videos:

  • Review - Webinar: Integrating SpiraTest with JIRA
  • Review - SpiraTest 4.2 - Managing QA Webinar

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to SpiraTest and UseResponse)
Website Testing
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Project Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SpiraTest and UseResponse

SpiraTest Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing SpiraTest and UseResponse, you can also consider the following products

PractiTest - PractiTest is a cloud based Innovative test management tool.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Micro Focus ALM - Learn how Micro Focus’ Application Lifecycle Management (ALM) software tools provide the agility, visibility, and collaboration solutions you need to optimize app development and testing, foster innovation, and improve the user experience.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.