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SpiraTest VS Jira Service Desk

Compare SpiraTest VS Jira Service Desk and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SpiraTest logo SpiraTest

Manage your project's requirements, test cases and bugs. SpiraTest test management software is the best on the market

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • SpiraTest Landing page
    Landing page //
    2021-08-01
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

SpiraTest videos

+ Add

Getting Started With SpiraTest Part 4: Incident Triaging

More videos:

  • Review - Webinar: Integrating SpiraTest with JIRA
  • Review - SpiraTest 4.2 - Managing QA Webinar

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to SpiraTest and Jira Service Desk)

SpiraTest

Jira Service Desk

Website Testing
100 100%
Website Testing
0% 0
Help Desk
0 0%
Help Desk
100% 100
Project Management
32 32%
Project Management
68% 68
A/B Testing
100 100%
A/B Testing
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SpiraTest and Jira Service Desk

SpiraTest Reviews

We have no reviews of SpiraTest yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing SpiraTest and Jira Service Desk, you can also consider the following products

PractiTest - PractiTest is a cloud based Innovative test management tool.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Micro Focus ALM - Learn how Micro Focus’ Application Lifecycle Management (ALM) software tools provide the agility, visibility, and collaboration solutions you need to optimize app development and testing, foster innovation, and improve the user experience.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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