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Jira Service Desk VS PractiTest

Compare Jira Service Desk VS PractiTest and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

PractiTest logo PractiTest

PractiTest is a cloud based Innovative test management tool.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • PractiTest Landing page
    Landing page //
    2023-04-17

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

PractiTest videos

+ Add

PractiTest Webinar Series: Unconventional Ideas for Revolutionary Testing Teams

More videos:

  • Review - Your Testing Project Preparation Checklist - PractiTest Webinar
  • Review - TestCraft & PractiTest Integration

Category Popularity

0-100% (relative to Jira Service Desk and PractiTest)

Jira Service Desk

PractiTest

Help Desk
100 100%
Help Desk
0% 0
Website Testing
0 0%
Website Testing
100% 100
Project Management
59 59%
Project Management
41% 41
Software Testing
0 0%
Software Testing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and PractiTest

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

PractiTest Reviews

We have no reviews of PractiTest yet.
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What are some alternatives?

When comparing Jira Service Desk and PractiTest, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Micro Focus ALM - Learn how Micro Focus’ Application Lifecycle Management (ALM) software tools provide the agility, visibility, and collaboration solutions you need to optimize app development and testing, foster innovation, and improve the user experience.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Visual Studio Team Services - Visual Studio Team Services (VSTS) provides unlimited Git hosting, cloud build for CI, agile planning and continuous delivery.

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