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Spike.sh VS Tidio

Compare Spike.sh VS Tidio and see what are their differences

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Spike.sh logo Spike.sh

Spike is an incident management platform that alerts via slack, phone and email and automatic escalations to help teams fix infrastructure problems.

Tidio logo Tidio

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……
Not present

Simple incident response management system that alerts you of your incidents before your customers do.

  • Tidio Landing page
    Landing page //
    2023-09-29

Spike.sh

Website
spike.sh
Pricing URL
Official Spike.sh Pricing
$ Details
paid Free Trial $7.0 / Monthly (No cap on services and incidents)
Platforms
AWS Azure Cloud Google Cloud Sentry Honeybadger Prometheus Grafana Web Slack
Release Date
2019 January
Edit details

Tidio

Website
tidio.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Spike.sh videos

No Spike.sh videos yet. You could help us improve this page by suggesting one.

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Tidio videos

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TIDIO LIVE CHAT SHOPIFY APP - Honest Review & Quick Tutorial by EcomExperts.io

More videos:

  • Review - Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)
  • Tutorial - Getting Started with Tidio Live Chat - How to Use Bots
  • Review - Tidio Review, Pricing & Features
  • Review - Why Use Tidio I Turn Your Website Visitors Into Customers
  • Review - Tidio Review: Are Its Chatbots Really Free? All Pros and Cons of the Live Chat Tool

Category Popularity

0-100% (relative to Spike.sh and Tidio)

Spike.sh

Tidio

Incident Management
100 100%
Incident Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Notifications And Alerting
100 100%
Notifications And Alerting
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using Spike.sh and Tidio. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Spike.sh and Tidio

Spike.sh Reviews

We have no reviews of Spike.sh yet.
Be the first one to post

Tidio Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Within Tidio, live agents benefit from tools such as Reply Assistant and Smart Views, leveraging AI to efficiently manage numerous chats simultaneously, thus optimizing time utilization. Moreover, Tidio facilitates the creation of both AI and rule-based chatbots, enabling the automation of routine customer inquiries without necessitating direct involvement from your team.
Source: www.chat-data.com
9 Best ManyChat Alternatives & Competitors in 2024
Read more: Learn how to easily install Tidio on your website and how to integrate Tidio with your Messenger.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Tidio is another alternative to Tawk.to that deserves your attention. However, it’s not free like Tawk.to but it offers more features like monitoring conversations and integration with the best business software. It is a good option for eCommerce that makes agents work more efficiently.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Tidio and Tawk.to both have free versions available. But Tidio has many professional service packages that are applicable to a wider range of businesses.
Source: www.tidio.com
13 Best Apps Like Replika & Similar AI Chatbot Apps
On the other hand, if you are looking for the best AI apps like Replika for business purposes then you should take a look at Tidio. This app is generally an AI chatbot that learns lots of things in a short time. By that, you will have reliable customer support – which leads to a better sale.
Source: www.regendus.com

Social recommendations and mentions

Based on our record, Spike.sh seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Spike.sh mentions (6)

  • Show HN: Spike.sh
    I am Kaushik, Co-Founder of Spike.sh We build Spike.sh to be a very simple incident alerting alternative to Pagerduty. I had put shown this community what we had built 2 years ago as well (https://news.ycombinator.com/item?id=24503585) It didn't get a lot of attention. eh! I started Spike.sh (https://spike.sh) because I always thought the potential of incident management is a lot lot more. There are numerous... - Source: Hacker News / about 2 years ago
  • Ask HN: Who wants to collaborate? (April 2022)
    Me and the team at https://spike.sh are incident management nerds. Its rare to find people interested in this practice. I usually keep my ears to the ground finding Incident management nerds, its not easy though. Open to collaborate on content, practices, experiments, and in general of how different engineering and non-engineering teams across the world instill and follow incident management practices. - Source: Hacker News / about 2 years ago
  • Looking for a simple alert and event management solution
    I've looked at different tools so far and found they either targeted a different audience (xMatters), did not have enough features (spike.sh), were expensive (OpsGenie Standard subscription), or had to many features (Icinga2). Source: about 2 years ago
  • We analyzed 29 job postings for DevOps Engineer from companies like Apple, TikTok and Slack.
    Is spike.sh similar to what pagerduty do ? Source: over 2 years ago
  • Pagerduty vs. OpsGenie vs. VictorOps vs. Xmatters ... what's the deal?
    I'm currently trying out spike.sh and it's an excellent product for the money. Source: almost 3 years ago
View more

Tidio mentions (0)

We have not tracked any mentions of Tidio yet. Tracking of Tidio recommendations started around Mar 2021.

What are some alternatives?

When comparing Spike.sh and Tidio, you can also consider the following products

MailClark - The Slack bot for external communications

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Twilio for Slack - Enable SMS conversations with Slack+Twilio

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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