Software Alternatives, Accelerators & Startups

Spiceworks VS Crisp Chat

Compare Spiceworks VS Crisp Chat and see what are their differences

Spiceworks logo Spiceworks

Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • Spiceworks Landing page
    Landing page //
    2022-10-08
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

Spiceworks videos

Spiceworks overview with some examples

More videos:

  • Review - Cloud Spiceworks Help Desk | IT Support Ticketing Training
  • Review - Installing SpiceWorks Inventory & First Run

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Spiceworks and Crisp Chat)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Help Desk
26 26%
74% 74
Live Chat
0 0%
100% 100

User comments

Share your experience with using Spiceworks and Crisp Chat. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Spiceworks and Crisp Chat

Spiceworks Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
One of the key features of Spiceworks IT Asset Management is its automatic discovery and inventory capabilities. The solution can automatically find and collect information about all the IT assets in an organization, including workstations, servers, routers, switches, and any other devices that are connected to the network. This enables IT Admin to maintain a complete and...
Source: www.zluri.com
The Best Open Source Network Monitoring Tools in 2023
Description: Spiceworks Network Monitoring is a free tool offered as a part of a Spiceworks monitoring and management solution suite. Their monitoring solution offers real-time monitoring capabilities for networks and devices. You can perform ping checks to verify that your network and all connected nodes are currently functional. The tool also supports common network...
Best Free Asset Tracking Software
The type of tracking sets this service apart from the others in this guide: It doesn't support scannable barcodes or RFID tags. Instead, users will have to manually enter data or upload spreadsheets. One feature allows users to scan their subnets for all hardware with an IP address, letting them automatically add computers, routers, switches, and printers. Barcoding is...
Source: tech.co

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than Spiceworks. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Spiceworks mentions (4)

  • Can someone help
    I never personally ran into the issues with those 2 programs, but just know there was real evidence given that it happened. I don't remember the details. If you want to know bad enough, you can search online and find it. You might find most if not all in discussions at spiceworks.com, but I can't be for certain at the moment. I just took it as a learning experience to sit back and say "hmmm". Source: over 1 year ago
  • Am I the only one here with a decent job?
    Spiceworks.com has a forum for one man shops, that I follow to learn from those who work at lean staffed workplaces. Source: about 2 years ago
  • Best resource to stay current with trends in the DevOps arena?
    Ive heard https://spiceworks.com is a good resource :). Source: about 2 years ago
  • B2B Audience targeting question
    You cannot directly target job titles with Google Ads. Outside of search ads you can create a custom intent audience and include keywords/domains that those people would typically use. For example, "spiceworks.com" would generally only include IT people. Source: almost 3 years ago

Crisp Chat mentions (7)

View more

What are some alternatives?

When comparing Spiceworks and Crisp Chat, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.