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Spiceworks Help Desk VS eG Enterprise

Compare Spiceworks Help Desk VS eG Enterprise and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Spiceworks Help Desk logo Spiceworks Help Desk

Help desk software features that work for IT

eG Enterprise logo eG Enterprise

From application performance to user experience to infrastructure usage, get performance answers from a single console. Troubleshoot fast with actionable insights.
  • Spiceworks Help Desk Landing page
    Landing page //
    2023-07-22
  • eG Enterprise Landing page
    Landing page //
    2022-01-04

eG Enterprise is a total performance management solution that provides automated IT monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. Its SaaS deployment model makes it easy for customers to get started. Register, download and install agents on your key servers and you can be up and running in minutes, monitoring your key applications including Java and .NET web applications, SAP and other enterprise applications, work from home technologies like Citrix and VDI as well as all the supporting infrastructure elements - servers, networks, storage, cloud etc.

Spiceworks Help Desk

Website
spiceworks.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

eG Enterprise

Website
eginnovations.com
Pricing URL
Official eG Enterprise Pricing
$ Details
paid Free Trial $300.0 / Monthly
Platforms
Windows Web Android iOS Browser REST API Linux Java Docker VMWare
Release Date
2003 May
Edit details

Spiceworks Help Desk features and specs

No features have been listed yet.

eG Enterprise features and specs

  • Easy to Set-up and use: high value
  • Clean UI: very high value
  • Analytics and Reporting: high value
  • Domain expertise: high value

Spiceworks Help Desk videos

+ Add

Cloud Spiceworks Help Desk | IT Support Ticketing Training

eG Enterprise videos

+ Add

eG Enterprise v7: The Complete User Experience Management Solution for IT Teams

More videos:

  • Tutorial - Why is the Website Slow? What is the Cause of Slow Page Load Time?
  • Review - EG Enterprise Video Review
  • Review - Automatic Root Cause Diagnosis with eG Enterprise
  • Review - eG Enterprise: Performance Management & IT Monitoring Software

Category Popularity

0-100% (relative to Spiceworks Help Desk and eG Enterprise)

Spiceworks Help Desk

eG Enterprise

Monitoring Tools
53 53%
Monitoring Tools
47% 47
Help Desk
100 100%
Help Desk
0% 0
Tool
0 0%
Tool
100% 100
Service Desk
100 100%
Service Desk
0% 0

User comments

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What are some alternatives?

When comparing Spiceworks Help Desk and eG Enterprise, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Netflow Network Forensics - Netflow Network Forensics is an application monitoring tool that monitors packets and analyzes traffic activity for intrusion or malware detection.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

InsightCat - Full-stack monitoring platform for your software and hardware. InsightCat is a cloud-based and AI-powered solution to enhance your system health estate through infrastructure monitoring and alerting capabilities.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

ScienceLogic - ScienceLogic simplifies data center, cloud, and network monitoring with its all-in-one platform.

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