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eG Enterprise VS Freshservice

Compare eG Enterprise VS Freshservice and see what are their differences

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eG Enterprise logo eG Enterprise

From application performance to user experience to infrastructure usage, get performance answers from a single console. Troubleshoot fast with actionable insights.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • eG Enterprise Landing page
    Landing page //
    2022-01-04

eG Enterprise is a total performance management solution that provides automated IT monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. Its SaaS deployment model makes it easy for customers to get started. Register, download and install agents on your key servers and you can be up and running in minutes, monitoring your key applications including Java and .NET web applications, SAP and other enterprise applications, work from home technologies like Citrix and VDI as well as all the supporting infrastructure elements - servers, networks, storage, cloud etc.

  • Freshservice Homepage
    Homepage //
    2024-05-06

eG Enterprise features and specs

  • Easy to Set-up and use: high value
  • Clean UI: very high value
  • Analytics and Reporting: high value
  • Domain expertise: high value

Freshservice features and specs

No features have been listed yet.

eG Enterprise videos

+ Add

eG Enterprise v7: The Complete User Experience Management Solution for IT Teams

More videos:

  • Tutorial - Why is the Website Slow? What is the Cause of Slow Page Load Time?
  • Review - EG Enterprise Video Review
  • Review - Automatic Root Cause Diagnosis with eG Enterprise
  • Review - eG Enterprise: Performance Management & IT Monitoring Software

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to eG Enterprise and Freshservice)

eG Enterprise

Freshservice

Monitoring Tools
23 23%
Monitoring Tools
77% 77
Project Management
0 0%
Project Management
100% 100
Tool
100 100%
Tool
0% 0
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using eG Enterprise and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare eG Enterprise and Freshservice

eG Enterprise Reviews

We have no reviews of eG Enterprise yet.
Be the first one to post

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

eG Enterprise mentions (0)

We have not tracked any mentions of eG Enterprise yet. Tracking of eG Enterprise recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing eG Enterprise and Freshservice, you can also consider the following products

Netflow Network Forensics - Netflow Network Forensics is an application monitoring tool that monitors packets and analyzes traffic activity for intrusion or malware detection.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

InsightCat - Full-stack monitoring platform for your software and hardware. InsightCat is a cloud-based and AI-powered solution to enhance your system health estate through infrastructure monitoring and alerting capabilities.

Redmine - Flexible project management web application

Datadog APM - Datadog APM is one of the powerful tools that allows deep visibility into your application with out-of-the-box performance dashboards for web services, queues, and databases to observe requests, errors, or latency.

Basecamp - A simple and elegant project management system.

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