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Sparkcentral VS Helpshift

Compare Sparkcentral VS Helpshift and see what are their differences

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Sparkcentral logo Sparkcentral

Good old fashioned customer service, delivered in a high tech way

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.
  • Sparkcentral Landing page
    Landing page //
    2023-07-15
  • Helpshift Landing page
    Landing page //
    2023-10-16

Sparkcentral videos

+ Add

Sparkcentral Employee Reviews - Q3 2018

More videos:

  • Review - Sparkcentral Culture - October 2017

Helpshift videos

+ Add

Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

Category Popularity

0-100% (relative to Sparkcentral and Helpshift)

Sparkcentral

Helpshift

Customer Support
20 20%
Customer Support
80% 80
Help Desk
24 24%
Help Desk
76% 76
Customer Service
29 29%
Customer Service
71% 71
CRM
24 24%
CRM
76% 76

User comments

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What are some alternatives?

When comparing Sparkcentral and Helpshift, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brand Embassy - Brand Embassy is social customer service software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cisco Contact Center - Provides a secure, highly available, and easy to deploy customer interaction management solution.

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