Sourcegraph
OpenGrok
Atlassian Fisheye
Quod AI
bloop
GrepCode
Insight.io
Etsy Hound
Helpy.io
Zendesk
HelpScout
Freshdesk
Hiver
Front
Intercom
Zammad
Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.
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Based on our record, Sourcegraph should be more popular than Helpy.io. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
That's pretty much what https://sourcegraph.com/ are selling, is it not? - Source: Hacker News / 3 months ago
Sourcegraph | REMOTE | Full-Time | Engineering Manager, Machine Learning Engineer, Software Engineer, Developer Advocate, Enterprise Product Manager, Technical Advisor | https://sourcegraph.com Sourcegraph is a code AI platform that makes it easy to read, write, and fix code–even in big, complex codebases. We are building Cody, an AI coding assistant that uses code search and code intelligence to help devs quickly... - Source: Hacker News / 4 months ago
There are workarounds though... Which are arguably much better. Source: over 1 year ago
Sourcegraph.com — Java, Go, Python, Node.js, etc., code search/cross-references, free for Open Source. - Source: dev.to / over 1 year ago
This episode of Mac Power Users is sponsored by: - 1Password: Have you ever forgotten a password? You don't have to worry about that anymore. - Electric: Unbury yourself from IT tasks. Get a free pair of Beats Solo3 Wireless Headphones when you schedule a meeting. - Squarespace: Make your next move. Enter offer code MPU at checkout to get 10% off your first purchase. - Sourcegraph: Universal Code Search.... Source: almost 2 years ago
Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago
OpenGrok - OpenGrok is a fast and usable source code search and cross reference engine.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Atlassian Fisheye - With FishEye you can search code, visualize and report on activity and find for commits, files, revisions, or teammates across SVN, Git, Mercurial, CVS and Perforce.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Quod AI - Find the code you need faster
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community