Sophos Unified Threat Management
AlienVault Unified Security Management
Check Point SandBlast
Kerio Control
WatchGuard Unified Threat Management
Time Doctor
pfSense
Damballa
PlayVox
Scorebuddy
ActivTrak
Five9
Calabrio ONE
Stella Connect
Observe.AI
klaus
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Sophos Unified Threat Management PlayVoxAlienVault Unified Security Management - AlienVault provides a platform with built-in security controls for organizations to address their compliance and threat management needs.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Check Point SandBlast - Zero-day protection technology prevents advanced 5th generation cyberattacks. SandBlast prevents threats across your network, endpoints, and mobile devices.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Kerio Control - KerioControl is a unified threat management solution.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.