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PlayVox VS AlienVault Unified Security Management

Compare PlayVox VS AlienVault Unified Security Management and see what are their differences

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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

AlienVault Unified Security Management logo AlienVault Unified Security Management

AlienVault provides a platform with built-in security controls for organizations to address their compliance and threat management needs.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • AlienVault Unified Security Management Landing page
    Landing page //
    2023-10-13

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

AlienVault Unified Security Management videos

+ Add

AlienVault Unified Security Management (USM) Overview

More videos:

  • Review - AlienVault Unified Security Management (USM)

Category Popularity

0-100% (relative to PlayVox and AlienVault Unified Security Management)

PlayVox

AlienVault Unified Security Management

Communication
100 100%
Communication
0% 0
Cyber Security
0 0%
Cyber Security
100% 100
Work Management
100 100%
Work Management
0% 0
Employee Monitoring
0 0%
Employee Monitoring
100% 100

User comments

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What are some alternatives?

When comparing PlayVox and AlienVault Unified Security Management, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

WatchGuard Unified Threat Management - Unified Threat Management is an all-in-one network security platform.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more

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