Sonus VS Norby.io

Customer service can be exhausting and expensive with all the routines it creates in the modern world. We are here to enhance your support and sales teams' efficiency by handling this routine with AI-powered technologies. We want to make this solution affordable and easy to use even for small businesses.

Norby AI Chatbot is an AI-powered solution to manage chat conversations with customers.

Long story short, just a glance at Norby's features:

1) Always stay in touch with your clients: Collect customers’ details to contact them later if they leave a website.

2) Reduce hold time: It only takes Norby a second to give a user the right response.

3) Customize your Customer Engagement: Norby provides additional tools to segment customers in order to consistently predict their needs.

4) Make offers right in chat rooms: Norby Products Cards is a powerful tool for selling your product during the conversation in the chat room.

5) Give visitors a convenient reservation tool: An additional tool for a business to book a demo or a call.

6) Generate leads with custom User Notifications: Interact with clients at the right moment, e.g. by offering a special discount or reminding them about an abandoned shopping cart.