Software Alternatives & Reviews

SoliCall PBXMate VS NICE inContact

Compare SoliCall PBXMate VS NICE inContact and see what are their differences

SoliCall PBXMate logo SoliCall PBXMate

Echo cancellation and Noise Reduction for telephony

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • SoliCall PBXMate Landing page
    Landing page //
    2021-01-17
  • NICE inContact Landing page
    Landing page //
    2023-10-04

SoliCall PBXMate videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to SoliCall PBXMate and NICE inContact)
Call Center Software
15 15%
85% 85
Communication
0 0%
100% 100
Call Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SoliCall PBXMate and NICE inContact

SoliCall PBXMate Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing SoliCall PBXMate and NICE inContact, you can also consider the following products

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CallN - Intelligent cloud based VOIP call recording software & speech analytics solutions for any business. Compatible with a range of CRMs & telephony systems.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.