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SolarWinds Web Help Desk VS Micro Focus Service Manager

Compare SolarWinds Web Help Desk VS Micro Focus Service Manager and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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SolarWinds Web Help Desk logo SolarWinds Web Help Desk

Simplify service management and asset management with SolarWinds® Web Help Desk™.

Micro Focus Service Manager logo Micro Focus Service Manager

The extensible and scalable service desk solution built on machine learning, analytics and automation.
  • SolarWinds Web Help Desk Landing page
    Landing page //
    2023-09-22
  • Micro Focus Service Manager Landing page
    Landing page //
    2023-05-11

Category Popularity

0-100% (relative to SolarWinds Web Help Desk and Micro Focus Service Manager)

SolarWinds Web Help Desk

Micro Focus Service Manager

Help Desk
91 91%
Help Desk
9% 9
Customer Support
0 0%
Customer Support
100% 100
Service Desk
100 100%
Service Desk
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Web Help Desk and Micro Focus Service Manager

SolarWinds Web Help Desk Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
With SolarWinds Online Help Desk, you can track assets from initial request to approval to final purchase and inventory entry. Its ability to interface with remote control software enables IT specialists to immediately start a remote session on any of the computers mentioned in their asset inventory. With just one click, you can begin a screen-sharing session with the remote...
Source: infraon.io
The Best Asset Management Software of 2017
Bottom Line: A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user interface and a nice price.
Source: au.pcmag.com

Micro Focus Service Manager Reviews

We have no reviews of Micro Focus Service Manager yet.
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What are some alternatives?

When comparing SolarWinds Web Help Desk and Micro Focus Service Manager, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

GoDesk - Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Improvado.io - Improvado is an ETL platform that extracts data from 300+ pre-built connectors, transforms it, and seamlessly loads the results to wherever you need them. No more Tedious Manual Work, Errors or Discrepancies. Contact us for a demo.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

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