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Micro Focus Service Manager VS Jira Service Desk

Compare Micro Focus Service Manager VS Jira Service Desk and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Micro Focus Service Manager logo Micro Focus Service Manager

The extensible and scalable service desk solution built on machine learning, analytics and automation.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Micro Focus Service Manager Landing page
    Landing page //
    2023-05-11
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Micro Focus Service Manager videos

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Micro Focus Service Manager and Jira Service Desk)

Micro Focus Service Manager

Jira Service Desk

Customer Support
6 6%
Customer Support
94% 94
Help Desk
1 1%
Help Desk
99% 99
Customer Service
100 100%
Customer Service
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Micro Focus Service Manager and Jira Service Desk

Micro Focus Service Manager Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Micro Focus Service Manager and Jira Service Desk, you can also consider the following products

GoDesk - Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Improvado.io - Improvado is an ETL platform that extracts data from 300+ pre-built connectors, transforms it, and seamlessly loads the results to wherever you need them. No more Tedious Manual Work, Errors or Discrepancies. Contact us for a demo.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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