Software Alternatives, Accelerators & Startups

SolarWinds Service Desk VS Level.io

Compare SolarWinds Service Desk VS Level.io and see what are their differences

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Level.io logo Level.io

Flexible, intuitive, and secure remote monitoring and management (RMM) software. Control and manage your devices securely, right in your browser, from anywhere in the world. Get started today.
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • Level.io Landing page
    Landing page //
    2023-05-19

Level enables IT Professionals to remotely manage and monitor their workstations and servers from anywhere in the world. Level is the first security-focused remote monitoring and management (RMM) platform to implement peer-to-peer (P2P) connections that ensure a fully private and encrypted connection.

Level.io

Website
level.io
$ Details
paid Free Trial $1.0 / Monthly (per device)
Platforms
Windows Mac OSX Linux
Release Date
2021 July

SolarWinds Service Desk features and specs

No features have been listed yet.

Level.io features and specs

  • Asset Management: Yes
  • Remote Control: Yes
  • Background Management: Yes
  • Monitoring & Alerting: Yes
  • Patch Management: Yes
  • Automated Remediation: Yes
  • Scripting: Yes

SolarWinds Service Desk videos

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Level.io videos

Level Demo

Category Popularity

0-100% (relative to SolarWinds Service Desk and Level.io)
Help Desk
100 100%
0% 0
Monitoring Tools
69 69%
31% 31
Service Desk
100 100%
0% 0
Remote IT Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and Level.io

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.

Level.io Reviews

We have no reviews of Level.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Level.io seems to be more popular. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

Level.io mentions (34)

  • Monitor Server Status Up or Down
    Level.io does this plus a whole lot more. As some have mentioned already, ideally there are lists of things to monitor. These can all be added to a policy along with up/down status and applied to devices. Source: 12 months ago
  • Alternative to Teamviewer / AnyDesk for remote connection
    Level.io works from a browser, so no client needed on the controlling computer. Source: about 1 year ago
  • Web Application for running powershell locally
    With Level.io you can create a script library and then run them on one (or many) target devices. They could be run on the local client that is being used as well, which is what I believe you're asking for. This all works via an agent that checks in to the service and is responsible for the queueing and running off the scripts. Source: about 1 year ago
  • Ticketing System + RMM recommendations
    Take a look at level.io for RMM. Free trial, no commitment, and no need to get a quote or talk to sales. Works for Windows, Mac, and Linux. Source: about 1 year ago
  • RMM software recommendations for a small business?
    I'd recommend checking out Level (https://level.io). They charge a flat $1 per endpoint. Source: about 1 year ago
View more

What are some alternatives?

When comparing SolarWinds Service Desk and Level.io, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Netumo - Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Safetica - We believe data protection should make running your business easier, not harder. Safetica protects companies against insider threats, offers data loss protection, and supports regulatory compliance.