Software Alternatives, Accelerators & Startups

Level.io VS Jira Service Desk

Compare Level.io VS Jira Service Desk and see what are their differences

Level.io logo Level.io

Flexible, intuitive, and secure remote monitoring and management (RMM) software. Control and manage your devices securely, right in your browser, from anywhere in the world. Get started today.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Level.io Landing page
    Landing page //
    2023-05-19

Level enables IT Professionals to remotely manage and monitor their workstations and servers from anywhere in the world. Level is the first security-focused remote monitoring and management (RMM) platform to implement peer-to-peer (P2P) connections that ensure a fully private and encrypted connection.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Level.io

Website
level.io
$ Details
paid Free Trial $1.0 / Monthly (per device)
Platforms
Windows Mac OSX Linux
Release Date
2021 July

Jira Service Desk

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Level.io features and specs

  • Asset Management: Yes
  • Remote Control: Yes
  • Background Management: Yes
  • Monitoring & Alerting: Yes
  • Patch Management: Yes
  • Automated Remediation: Yes
  • Scripting: Yes

Jira Service Desk features and specs

No features have been listed yet.

Level.io videos

Level Demo

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Level.io and Jira Service Desk)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Remote IT Management
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Level.io and Jira Service Desk

Level.io Reviews

We have no reviews of Level.io yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Social recommendations and mentions

Based on our record, Level.io seems to be more popular. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Level.io mentions (34)

  • Monitor Server Status Up or Down
    Level.io does this plus a whole lot more. As some have mentioned already, ideally there are lists of things to monitor. These can all be added to a policy along with up/down status and applied to devices. Source: 12 months ago
  • Alternative to Teamviewer / AnyDesk for remote connection
    Level.io works from a browser, so no client needed on the controlling computer. Source: about 1 year ago
  • Web Application for running powershell locally
    With Level.io you can create a script library and then run them on one (or many) target devices. They could be run on the local client that is being used as well, which is what I believe you're asking for. This all works via an agent that checks in to the service and is responsible for the queueing and running off the scripts. Source: about 1 year ago
  • Ticketing System + RMM recommendations
    Take a look at level.io for RMM. Free trial, no commitment, and no need to get a quote or talk to sales. Works for Windows, Mac, and Linux. Source: about 1 year ago
  • RMM software recommendations for a small business?
    I'd recommend checking out Level (https://level.io). They charge a flat $1 per endpoint. Source: about 1 year ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Level.io and Jira Service Desk, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Netumo - Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Safetica - We believe data protection should make running your business easier, not harder. Safetica protects companies against insider threats, offers data loss protection, and supports regulatory compliance.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.