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SolarWinds RMM VS Jira Service Desk

Compare SolarWinds RMM VS Jira Service Desk and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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SolarWinds RMM logo SolarWinds RMM

SolarWinds RMM is a remote IT management tool that allows users to handle all kinds of related tasks through a single dashboard.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • SolarWinds RMM Landing page
    Landing page //
    2023-09-20
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

SolarWinds RMM videos

+ Add

Solarwinds RMM MSP Software Review

More videos:

  • Review - SolarWinds RMM: A Lightweight Desktop Management Software

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to SolarWinds RMM and Jira Service Desk)

SolarWinds RMM

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Security & Privacy
100 100%
Security & Privacy
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds RMM and Jira Service Desk

SolarWinds RMM Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
SolarWinds RMM provides you a set of tools with which you will be able to secure, maintain, and improve IT in a single dashboard. It includes features like network discovery, remote access, reports, etc. It supports remote monitoring of desktops, laptops, servers, mobiles, etc., across various OS such as Windows, Mac, and Linux.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Out of the tools on this list, N-able RMM is our top pick. It provides in-depth visibility through a straightforward dashboard so that you don’t miss anything important. Other tools worth investigating include NinjaRMM, Atera, and ManageEngine Desktop Central. We strongly recommend using a free trial before purchasing anything to find the best fit for your enterprise.
Source: www.comparitech.com
8 Best RMM Software and Tools
N-able is a leader in network, systems, and IT management monitoring software. They have been on the RMM game for a long time since they built the N-able unit. SolarWinds developed the cloud-based N-able RMM solution for MSPs and added a couple of state-of-the-art features such as NetPath, one solution to monitor Mac and Windows, endpoint detection and response, and more.
Source: www.pcwdld.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing SolarWinds RMM and Jira Service Desk, you can also consider the following products

ITarian - IT and remote access management solution

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Kenna - Kenna is a risk intelligence & vulnerability platform that enables InfoSec teams to prioritize and remediate vulnerabilities faster.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kandji - Kandji is the Apple device management and security platform that empowers secure and productive global work.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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