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Jira Service Desk VS ITarian

Compare Jira Service Desk VS ITarian and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ITarian logo ITarian

IT and remote access management solution
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • ITarian Landing page
    Landing page //
    2023-01-27

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

ITarian videos

+ Add

Review of Comodo/Itarian Platform ONE - Part 1

More videos:

  • Tutorial - How To Setup Your ITarian Platform | IT Management Platform
  • Review - ITarian How-To Video Series: Deploying Patches

Category Popularity

0-100% (relative to Jira Service Desk and ITarian)

Jira Service Desk

ITarian

Help Desk
100 100%
Help Desk
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100
Project Management
100 100%
Project Management
0% 0
Development
0 0%
Development
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and ITarian

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

ITarian Reviews

12 Best RMM Software and Tools for 2021
ITarian is an RMM software that enables MSPs to monitor a network remotely. ITarian enables the user to deploy the latest patches to a remote network and eliminate vulnerabilities. The platform can be deployed efficiently with an autodiscovery feature which automatically locates endpoints throughout the network. Similarly, there are LDAP and Active directory integrations...
Source: www.comparitech.com

What are some alternatives?

When comparing Jira Service Desk and ITarian, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Kenna - Kenna is a risk intelligence & vulnerability platform that enables InfoSec teams to prioritize and remediate vulnerabilities faster.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SolarWinds RMM - SolarWinds RMM is a remote IT management tool that allows users to handle all kinds of related tasks through a single dashboard.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SnaPatch - Software to manage your Azure, SCCM and VMware or HyperV environments, designed with the Administrator in mind. Let's make Administration easy.

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