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Snappy Helpdesk VS UserEcho

Compare Snappy Helpdesk VS UserEcho and see what are their differences


Snappy offers email ticketing, FAQs, reporting and more to support customers.

Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho
Snappy Helpdesk Landing Page
Snappy Helpdesk Landing Page
UserEcho Landing Page
UserEcho Landing Page

Snappy Helpdesk details

Categories
Help Desk Customer Support Customer Service
Website besnappy.com  
Pricing URL-
Details $-
Platforms
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Release Date-

UserEcho details

Categories
Help Desk Customer Support Customer Service
Website userecho.com  
Pricing URL-
Details $-
Platforms
-
Release Date-

Snappy Helpdesk videos

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UserEcho videos

UserEcho and min.us video review.avi

More videos:

  • - UserEcho editor extended with new features

Category Popularity

0-100% (relative to Snappy Helpdesk and UserEcho)
3
3%
97%
97
5
5%
95%
95
2
2%
98%
98

Reviews

These are some of the external sources and on-site user reviews we've used to compare Snappy Helpdesk and UserEcho

Snappy Helpdesk Reviews

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UserEcho Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

What are some alternatives?

When comparing Snappy Helpdesk and UserEcho, you can also consider the following products

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

Front App - multi-channel inbox service for collaborative teams

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

User reviews

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