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Snagit VS UserGuiding

Compare Snagit VS UserGuiding and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Snagit logo Snagit

Screen Capture Software for Windows and Mac

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Visit Website
  • Snagit Landing page
    Landing page //
    2022-04-27
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

Snagit

Website
techsmith.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

UserGuiding

Website
userguiding.com
Pricing URL
Official UserGuiding Pricing
$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Edit details

Snagit features and specs

  • User-friendly Interface
    Snagit has an intuitive and easy-to-navigate interface, making it accessible for users of all skill levels.
  • Powerful Editing Tools
    Offers a comprehensive suite of editing tools, including annotations, callouts, and effects that enhance captured content.
  • Versatile Capture Options
    Supports a variety of capture types such as full screen, window, region, scrolling screen, and video, providing flexibility for different needs.
  • Integrated Sharing Options
    Allows easy sharing of captured and edited content directly from the application to popular platforms like email, social media, and cloud services.
  • Cross-platform Compatibility
    Available for both Windows and Mac OS, ensuring users can have a seamless experience across different operating systems.
  • Regular Updates and Support
    Receives frequent updates that introduce new features and improvements, along with robust customer support from TechSmith.

Possible disadvantages of Snagit

  • Cost
    Snagit is a premium product with a significant price tag, which might not be affordable for all users compared to free alternatives.
  • Resource Intensive
    Can be demanding on system resources, potentially slowing down other applications or processes, especially on less powerful hardware.
  • Learning Curve for Advanced Features
    While the interface is user-friendly, mastering some of the more advanced features can take time and effort.
  • Limited Video Editing Capabilities
    Though it has video capture capabilities, its video editing tools are basic and might not meet the needs of users requiring comprehensive video editing.
  • Watermark on Trial Version
    The free trial version places a watermark on output, which may be inconvenient for users looking to test the software without restrictions.

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

Analysis of Snagit

Overall verdict

  • Overall, Snagit is a solid choice for individuals and professionals who require a reliable screen capture and editing tool. Its user-friendly interface and variety of features make it a popular choice among users.

Why this product is good

  • Snagit is often considered a good tool because it offers a comprehensive set of features for screen capture and image editing that are easy to use, even for beginners. It allows users to capture various types of screenshots and screen recordings, which can be easily annotated and shared. Additionally, its integration with TechSmith’s other products and cloud services enhances its usability for professional and academic purposes.

Recommended for

  • Educators creating instructional materials
  • Businesses needing visual communication tools
  • Content creators producing tutorials and presentations
  • Teams collaborating on visual projects

Analysis of UserGuiding

Overall verdict

  • Overall, UserGuiding is generally well-regarded as a valuable tool for improving user onboarding processes. It is praised for its ease of use, flexibility, and effectiveness in enhancing the user experience.

Why this product is good

  • UserGuiding is designed to help businesses create interactive user onboarding experiences without needing to write code. It offers features such as product tours, guides, checklists, tooltips, and analytics to improve user engagement and facilitate better understanding of the software or platform being introduced.

Recommended for

    UserGuiding is recommended for SaaS companies, product managers, and growth teams who are looking to improve customer onboarding and engagement. It is especially beneficial for teams that lack the resources to create custom onboarding solutions from scratch, as it allows them to quickly deploy dynamic guides and tutorials with minimal technical effort.

Snagit videos

+ Add

Snagit-- The Ultimate Screen Capture Tool

More videos:

  • Review - Snagit vs. Camtasia: Which Screen Recorder is Right for You?
  • Review - What's new in Snagit 2020?

UserGuiding videos

+ Add

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Snagit and UserGuiding)

Snagit

UserGuiding

Screenshot Annotation
100 100%
Screenshot Annotation
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Screenshots
100 100%
Screenshots
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

Share your experience with using Snagit and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Snagit and UserGuiding

Snagit Reviews

How To Screen Record On MacBook Pro: Complete Guide
Snagit is a great tool for capturing and editing screen recordings, but it does have a few drawbacks. The software can be expensive for some users, and the learning curve can be steep for those who are new to video editing. Additionally, Snagit is not compatible with all operating systems, so users may need to find an alternative if they are using a less common OS.
Source: screenrec.com
Keeping Mac Screenshots Simple and Helpful
Blur or Hide Private Information: If your screenshot reveals emails or personal data, block it out. Tools like Monosnap, ScreenRec, or Snagit often include a blur function that’s just a click away.
Source: medium.com
5 Best Screenshot Tools for Mac in 2024 (Free & Paid)
In conclusion, these five screenshot apps for Mac offer a range of features to cater to different user needs. Xnapper stands out as the best all-in-one screenshot tool with its automatic beautification and screen recording capabilities. CleanShot X and Snagit are feature-rich and ideal for professionals, while Lightshot is perfect for users who prefer a simple free...
Source: storychief.io
The best screenshot tools for Mac
For Mac users, Snagit lets you capture text from an image and paste it into an editor. You have the option to grab scrolling screenshots of pages that are too long to fit on the screen at once. The program also allows you to rearrange the components of the images you grab.
Source: www.techradar.com
10 Proven Screen Recorders for Mac [Updated in 2023]
Snagit is a program for capturing screens for Mac. It has more features than most Windows versions. Snagit gives you better feedback, supports teamwork and creates graphics to help you get things done. It's one of the best screen recorders out there.
Source: www.geekersoft.com

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Source: blog.usetiful.com
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Snagit mentions (0)

We have not tracked any mentions of Snagit yet. Tracking of Snagit recommendations started around Mar 2021.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 4 years ago

What are some alternatives?

When comparing Snagit and UserGuiding, you can also consider the following products

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

LightShot - The fastest way to take a customizable screenshot.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

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