Software Alternatives, Accelerators & Startups

SMTP VS HaloITSM

Compare SMTP VS HaloITSM and see what are their differences

SMTP logo SMTP

SMTP provides scalable affordable email infrastructure for all your sending needs.

HaloITSM logo HaloITSM

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
  • SMTP Landing page
    Landing page //
    2022-09-13
  • HaloITSM Landing page
    Landing page //
    2022-03-02

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.

HaloITSM

$ Details
paid Free Trial $49.0 / Monthly (Agent)
Platforms
Web Windows Android iOS Mac OSX Linux Cross Platform iPhone

SMTP videos

8 Best SMTP Services for Email Marketing

More videos:

  • Review - What is SMTP? and how it works? the Simple Mail Transfer Protocol Explained in 3 Minutes
  • Review - Introduction to SMTP Relay for Servers

HaloITSM videos

HaloITSM in a Nutshell

More videos:

  • Review - Workflows in HaloITSM
  • Review - HaloITSM Workflow Automation - Tech Talk with Excalibur Data Systems

Category Popularity

0-100% (relative to SMTP and HaloITSM)
Email Marketing
100 100%
0% 0
ITSM
0 0%
100% 100
Email Delivery
100 100%
0% 0
IT Service Management
0 0%
100% 100

User comments

Share your experience with using SMTP and HaloITSM. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, SMTP should be more popular than HaloITSM. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SMTP mentions (5)

  • SMTP provider without sending\hourly limitation?
    I will confront it with smtp2go, they look very similar, also in terms of cost smtp.com is 10$ more, but we'll see which one suits us better. Thanks for the suggestion! Source: about 1 year ago
  • Cold Email Software
    Phplist is free, then you will need to plug that into an SMTP relay like smtp.com or sendgrid.com. Source: almost 2 years ago
  • Google workspace vs dedicated IP SMPT
    Let's say I need about 3k emails per day. Is it better to create 3 domains with google workspace or create smpt server and dedicated IP with AWS SES or smtp.com ? Source: over 2 years ago
  • The hell did this user do? They have corp gmail.
    We push customers to smtp.com or mailjet. Mostly because we can pull data from their respective API's directly into our software. Source: over 2 years ago
  • ProtonBridge, SMTP and Symfony
    Don't abuse ProtonMail for spamming. If you want to spam folks, use dedicated spam services - such as sendgrid, mailjet, smtp.com, Sendinblue, etc, etc. There's a ton of these services who does the spamming in the proper ways. Source: about 3 years ago

HaloITSM mentions (2)

  • College sysadmin here - what Service Desk/ITSM platform should I be looking at?
    Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
  • Helpdesk Solution
    Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago

What are some alternatives?

When comparing SMTP and HaloITSM, you can also consider the following products

Mandrill - Mandrill is a new way for apps to send transactional email. It runs on the delivery infrastructure that powers MailChimp.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

turboSMTP - turboSMTP is a reliable, powerful, easy-to-use SMTP server that maximizes the deliverability of all...

ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

Mailgun - A set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.