Software Alternatives & Reviews

SMS-iT.ai VS Birdeye

Compare SMS-iT.ai VS Birdeye and see what are their differences

SMS-iT.ai logo SMS-iT.ai

Smart 2-Way Omnichannel Communication and Marketing Platform with a Metaverse, to Engage Customers, Reduce Customer Attrition and Build Sales Leads with Accuracy, in the Physical and Virtual World Simultaneously. Powered by AI and Automation.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • SMS-iT.ai Landing page
    Landing page //
    2022-04-16

SMS-iT is a platform for brands that want to personalize customer engagement, reduce the loss of clients, and build new sales leads with accuracy. It is built for your sales and marketing teams to exponentially increase their capabilities, sales and ROI.

Our main features includes: - 2-way omnichannel messaging - Text/Voice/Fax/Email/Chat - 100+ Smart Features & Widgets - Artificial Intelligence and Automation - Metaverse + Smart Marketing tools COMING SOON - Decentralized Gateways available – SimCard, SMPP and in-built Twilo Gateway - Supports all countries outside OFAC nations.

200+ Countries Supported | 2000+ Active Users | 1Billion + Segmented Contacts of Potential Customers to Target by using our Smart Database

SMS-IT IS PERFECTLY BUILT FOR: - Service-related businesses with a recurring business model - Software and Platform business models that require 2Factor Generation and Authentication in their apps - Developers that require omnichannel messaging, smart features or 2Factor Generation and Authentication in their apps - Web 3.0 companies

The SMS-iT Decentralized Version is currently amongst the hottest products on AppSumo - https://appsumo.com/products/sms-it-decentralized/

Cuspera, the world’s top expert peer review site, has reviewed and recommends SMS-iT with excellent results. To view more on Cuspera - https://www.cuspera.com/products/sms-it-x-19247

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

SMS-iT.ai

Website
smsit.ai
$ Details
paid Free Trial $25.0 / Monthly (Message Credits - 500, Flat Rate $0.05 - 0.0059/msg)
Platforms
Web Android iOS Cloud iPad
Release Date
2021 August

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

SMS-iT.ai features and specs

  • SMS, MMS, RCS, EMAIL, FAX, VOICE & CHAT APPS: Yes
  • SMART DATABASE: Yes
  • EMAIL SOFTWARE INTEGRATION: Yes
  • PERSONALIZED, SEGMENTED & TARGETED MESSAGING: Yes
  • QR CODES: Yes
  • GEO-TARGETING & SEGMENTATION: Yes
  • BULK MESSAGE SCHEDULING: Yes
  • MOBILE KEYWORDS: Yes
  • BRAND AWARENESS: Yes
  • RENEWALS: Yes
  • CART ABANDONMENT: Yes
  • CONTESTS: Yes
  • BUILT IN LINK SHORTENING & TRACKING: Yes
  • SALES + SPECIALS: Yes
  • PRODUCT ANNOUNCEMENTS: Yes
  • KIOSK BUILDER: Yes
  • PUNCH CARD LOYALTY REWARDS: Yes
  • SMS to EMAIL/EMAIL to SMS: Yes
  • NAME AND EMAIL CAPTURE: Yes
  • coupons: Yes
  • PROMO CODES: Yes
  • BIRTHDAY OFFERS: Yes
  • MEMBERSHIP REMINDERS: Yes
  • Events: Yes
  • IN-STORE SPECIALS: Yes
  • OPENINGS/RE-OPENINGS: Yes
  • Q&A SMS BOTS: Yes
  • ONLINE 2-WAY CONVERSATIONS: Yes
  • AUTORESPONDERS: Yes
  • ORDER CONFIRMATIONS: Yes
  • DELIVERY UPDATES: Yes
  • STATUS UPDATES: Yes
  • MESSAGE SCHEDULING: Yes
  • INTERACTIVE KEYWORDS: Yes
  • APPOINTMENT REMINDERS: Yes
  • APPOINTMENT CONFIRMATIONS: Yes
  • Payment reminders: Yes
  • Receipts: Yes
  • BULK NOTIFICATIONS: Yes
  • MASS ALERTS: Yes
  • ACCOUNT UPDATES: Yes
  • SMS notifications: Yes
  • SMS integration: Yes
  • SMS: Yes
  • SMS gateway and mobile verification: Yes
  • SMS Alert: Yes
  • sms and calling: Yes
  • SMS and email drip campaigns: Yes
  • Voice Calls: Yes
  • Voice bot: Yes
  • RESOLUTIONS: Yes
  • Surveys: Yes
  • User Authentication: Yes
  • ACCOUNT VERIFICATION: Yes
  • ONE-TIME PASSCODES: Yes
  • 2-Factor Authentication: Yes
  • PASSWORD RESETS: Yes
  • ACCOUNT PROTECTION: Yes
  • FAKE USER PREVENTION: Yes
  • IDENTITY VERIFICATION: Yes
  • Email alerts: Yes
  • MESSAGE TEMPLATES: Yes
  • EMPLOYEE NOTIFICATIONS: Yes
  • NUMBER PORTING: Yes
  • SPLASH PAGE BUILDER: Yes
  • DETAILED CAMPAIGN ANALYTICS: Yes
  • DELIVERY STATISTICS: Yes
  • DATABASE CLEANSING: Yes
  • NUMBER FORMATTING: Yes
  • CONTACT MANAGEMENT AND SEGMENTATION: Yes
  • ASSIGN MULTIPLE LONG CODES: Yes
  • BULK UPLOADS OF LISTS: Yes
  • IVR FLOWS: Yes
  • TRACKING AND LOGISTICS: Yes
  • LOCAL NUMBERS: Yes
  • YOUR SIM-CARD NUMBERS: Yes

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

SMS-iT.ai videos

No SMS-iT.ai videos yet. You could help us improve this page by suggesting one.

+ Add video

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to SMS-iT.ai and Birdeye)
SMS Marketing
100 100%
0% 0
Reputation Management
0 0%
100% 100
Email Marketing Platforms
Online Reviews
0 0%
100% 100

User comments

Share your experience with using SMS-iT.ai and Birdeye. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare SMS-iT.ai and Birdeye

SMS-iT.ai Reviews

We have no reviews of SMS-iT.ai yet.
Be the first one to post

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SMS-iT.ai mentions (0)

We have not tracked any mentions of SMS-iT.ai yet. Tracking of SMS-iT.ai recommendations started around Jan 2022.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

What are some alternatives?

When comparing SMS-iT.ai and Birdeye, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Thryv - Thryv is a complete suite for local businesses to help them in running and growing.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

TextMarks SMS - TextMarks SMS software for customer and employee communications. Provider of mass text message alerts, auto text reply and lead capture solutions.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Mitto - Mitto is a safe and secure online password manager.