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SMK Workforce Solutions VS uContact

Compare SMK Workforce Solutions VS uContact and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

SMK Workforce Solutions logo SMK Workforce Solutions

Workforce Insight is a world leader in workforce optimization, delivering WFM and HCM advisory, analytics and technology services.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • SMK Workforce Solutions Landing page
    Landing page //
    2023-08-24
  • uContact Landing page
    Landing page //
    2022-08-06

SMK Workforce Solutions videos

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uContact videos

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Full Experience Demo uContact

Category Popularity

0-100% (relative to SMK Workforce Solutions and uContact)

SMK Workforce Solutions

uContact

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
File Manager
100 100%
File Manager
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SMK Workforce Solutions and uContact

SMK Workforce Solutions Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing SMK Workforce Solutions and uContact, you can also consider the following products

Sability - Sability - Human Capital Management Consulting. Assisting throughout HCM life-cycle including analysis, implementation, upgrades, project/change management.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

HCM Ready - PayNorthwest offers a cloud-based payroll & HR system with streamlined workflows and high data integrity that scales to meet your business needs.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

EPI-USE - Official feed for SAP SuccessFactors updates, products + news. | SAP privacy statement for followers: https://t.co/JRq4xVCJA4

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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