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Smartsupp VS Fider

Compare Smartsupp VS Fider and see what are their differences

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Smartsupp logo Smartsupp

Drive your online sales through conversations! AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time.

Fider logo Fider

Fider is an open source, cross platform and free to use customer feedback platform for companies...
  • Smartsupp Landing page
    Landing page //
    2023-07-09

Jumpstart your sales and boost conversions with Smartsupp. Our packages offer everything you need: AI, LeadGen chatbots and live chat to help you turn visitors into customers. Automate responses to repetitive questions and provide a personal touch when it matters the most. Leverage multilingual customer support and gain insights into your customer service agents' performance. If you want to use one of the world's most trusted live chat and chatbot apps, use Smartsupp.

We currently power up over 100,000 webshops and websites so they can better:

  • Chat with their customers and build powerful relationships. Our easy-to-install, fast widget is complemented by Messenger, and email, so every conversation is accessible via our mobile apps.
  • Convert visitors into customers by running powerful lead gen campaigns with automated messages and chatbots.
  • Engage both customers and visitors with our AI-powered sales and care assistants that are always available and ready to help.
  • Understand the conversation flow, how happy your customers are with your team and offering, what they ask about – but also who converts and who requires your attention.

Check Smartsupp and see what we can do for you.

  • Fider Landing page
    Landing page //
    2023-09-26

Smartsupp

Website
smartsupp.com
Pricing URL
Official Smartsupp Pricing
$ Details
freemium $19.5 / Monthly
Platforms
Wordpress Prestashop Shopify WooCommerce Wix BigCommerce Magento
Release Date
2014 February
Edit details

Fider

Website
getfider.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Smartsupp features and specs

  • Live chat: Yes
  • Chatbot: Yes
  • Lead generation: Yes
  • AI assistant: Yes

Fider features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Smartsupp and Fider)

Smartsupp

Fider

Live Chat
100 100%
Live Chat
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Smartsupp and Fider. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartsupp and Fider

Smartsupp Reviews

We have no reviews of Smartsupp yet.
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Fider Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Social recommendations and mentions

Based on our record, Fider seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartsupp mentions (0)

We have not tracked any mentions of Smartsupp yet. Tracking of Smartsupp recommendations started around Mar 2021.

Fider mentions (2)

  • Anyone use a Business Coach
    Next level is using a solution like Fider & assigning one of your staff as owners of gathering top voted feedback. Source: over 2 years ago
  • I have a problem with the management of users feedback for validating my idea
    Fider is the most simplest way to collect feedback and engage with your prospects and customers. getfider.com it is opensource and they have a hosted model with donation option starting from $2. Source: about 3 years ago

What are some alternatives?

When comparing Smartsupp and Fider, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Nolt - A fast & beautiful way to collect user feedback

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Upvoty - User feedback in 1 simple overview 🔥

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