Software Alternatives & Reviews

SmartSuite VS Freshservice

Compare SmartSuite VS Freshservice and see what are their differences

SmartSuite logo SmartSuite

SmartSuite is a collaborative work management platform that enables teams to plan, track and manage workflows, projects and everyday tasks.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • SmartSuite Landing page
    Landing page //
    2023-05-10

SmartSuite is transforming how organizations get work done by providing a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks.

SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create the perfect workflow in minutes or choose from over 200 industry leading templates that can be quickly tailored to their exact needs. From simple to complex and everything in between, we have you covered!

  • Freshservice Landing page
    Landing page //
    2023-06-09

SmartSuite videos

About SmartSuite

More videos:

  • Review - About SmartSuite
  • Review - Getting Started with SmartSuite (12.13.21)

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to SmartSuite and Freshservice)
Project Management
7 7%
93% 93
Task Management
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Productivity
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SmartSuite and Freshservice

SmartSuite Reviews

We have no reviews of SmartSuite yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, Freshservice should be more popular than SmartSuite. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SmartSuite mentions (2)

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing SmartSuite and Freshservice, you can also consider the following products

Ripley - The project management tool for G Suite

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Redmine - Flexible project management web application

Basecamp - A simple and elegant project management system.

WorkStudio - Simple, collaborative work management