Software Alternatives, Accelerators & Startups

Smartsheet VS Netomi

Compare Smartsheet VS Netomi and see what are their differences

Smartsheet logo Smartsheet

Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, & mobile technologies.
Visit Website

Netomi logo Netomi

Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.
  • Smartsheet Landing page
    Landing page //
    2023-03-29
  • Netomi Landing page
    Landing page //
    2023-06-21

Netomi will allow your customer service team to have the ability to delight your customers with automatic resolution. Provide automatic, personalized and contextual resolutions to customer service tickets across email, chat and social. Introduce proactive, predictive care to resolve issues before they even happen.

Our enterprise-grade platform is industrial-scale without industrial weight. We make it as easy as possible to configure, manage and train the AI, and launch within seconds. A company does not need technical staff to use the platform – it can be used and run by customer support agents and their managers. We work beautifully in the channels where your customers are today, so you can support everyone, everywhere, anytime.

We resolve issues for your customers with precision and speed. We integrate with enterprise-grade back-end systems including Order Management Systems, CRM platforms, Inventory Management systems and more to provide real-time real value to your customers. Out-of-the-box integrations include Shopify, Magento, Demandware and many others, and we can integrate with any bespoke system that has a well-defined API.

Smartsheet videos

Project Tools Review: Microsoft Project vs. Smartsheet

More videos:

  • Review - Smartsheet Project Management Overview
  • Review - Introduction to Smartsheet
  • Review - Smartsheet Review: Key Features, Pros, And Cons
  • Review - Smartsheet review 2021
  • Review - Introduction to Smartsheet
  • Review - Smartsheet Review - 4 Reasons Why You Shouldnt Use Smarthsheet -Walktrough, Top Features, Pros & Con
  • Review - Introduction to Smartsheet

Netomi videos

Saving Customers & Agents Time with AI: Puneet Mehta at Netomi

Category Popularity

0-100% (relative to Smartsheet and Netomi)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Tool
0 0%
100% 100

User comments

Share your experience with using Smartsheet and Netomi. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartsheet and Netomi

Smartsheet Reviews

Excel on Steroids vs Workflow Management — Smartsheet vs Pneumatic
And while, as mentioned above, Smartsheet does have ‘workflows’, these are a very different beast from Pneumatic workflows: there is no handover of processes from team to team as such, Smartsheet workflows are, essentially, spreadsheet automation scripts that run in response to user-configured triggers to make changes to the project (or its formatting) and/or notify specific...
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Smartsheet compared to ClickUp: Smartsheet is designed for people who like Excel but need more functionalities. It’s easier to implement and use than ClickUp.
Source: ayanza.com
12 BEST Wrike Alternatives for Project Management in 2022
Smartsheet covers all your basic project management needs. You can easily track and manage tasks, milestones, workflows, and internal communication. Next to that, you can track your projects in many views; calendar, Gantt charts, and Kanban views are all included. If you like Microsoft Office 365, this is your product of choice!
Source: www.guru99.com
14 Best Wrike Alternatives For Project Management In 2022
Smartsheet is another spreadsheet-based project management software. It can be used as an alternative to Wrike, as it also helps teams track, assign and filter tasks in the workplace — that’s why it’s on our list of best Wrike alternatives. The app is cloud-based, and used by teams ranging in size. In addition to the spreadsheet view, Smartsheet also offers Gantt, file...
Source: hive.com
18 Valuable Wrike Alternatives To Crush Project Management In 2022
It depends on your needs and your team. Smartsheet’s automation and in-depth timeline views have more to offer teams looking to manage large project portfolios.
Source: snacknation.com

Netomi Reviews

We have no reviews of Netomi yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Smartsheet seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartsheet mentions (5)

  • Feature id like to see
    It can probably be mimicked with SmartSheet project management software. A free account would be sufficient for this. Source: about 1 year ago
  • What are the everyday tools that you use in operating your small business?
    Smartsheet is a cloud-based spreadsheet tool that I use for client management, CRM tracking, and accounting. It has all of the features of Microsoft Excel, but it also allows you to share your sheets with others and work on them collaboratively. This is a great tool for small businesses because it allows you to keep track of all of your clients in one place, and you can access it from anywhere. Source: about 2 years ago
  • Rows.com: Spreadsheets on Steroids
    3. Business processes What Rows does falls mostly into the realm of small databases and business processes. And while each has their own approach, I'd say that most other "next-gen spreadsheets" are also focusing on these (big and important) use-cases. Airtable (https://airtable.com/), Spreadsheet.com (https://spreadsheet.com/) and Smartsheet (https://smartsheet.com/) all play mainly in this area. GRID is focusing... - Source: Hacker News / over 2 years ago
  • What do front-end developers do?
    I want to make apps like monday.com and smartsheet.com. I do not want to build websites. Source: about 3 years ago
  • Entry Level job/Salary Expectation/Skill needed for programming?
    Right now my passion is building web-based applications (not websites) and mobile apps. Like I want to build something similar to monday.com or smartsheet.com. I don't wanna build something like TurboTax or Windows or macOS. Source: about 3 years ago

Netomi mentions (0)

We have not tracked any mentions of Netomi yet. Tracking of Netomi recommendations started around Mar 2021.

What are some alternatives?

When comparing Smartsheet and Netomi, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

Basecamp - A simple and elegant project management system.

Khoros Marketing - Khoros community and social media management software that makes it easy for marketing and support teams to deliver the best customer experiences.