Software Alternatives & Reviews

Smartlook VS FullStory

Compare Smartlook VS FullStory and see what are their differences


Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Meet FullStory, the app that captures all your customer experience data in one powerful platform.
Smartlook Landing Page
Smartlook Landing Page

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

FullStory Landing Page
FullStory Landing Page

Smartlook details

Categories
Web Analytics Analytics Heatmaps Visitor Recordings Conversion Funnels Event Tracking User Analytics User Monitoring UX User Experience Form Analytics Mobile Analytics Mobile Recordings Mobile Testing Mobile Heatmaps
Website smartlook.com  
Pricing URL Official Smartlook Pricing  
Details $freemium

FullStory details

Categories
Web Analytics Heatmaps Analytics
Website fullstory.com  
Pricing URL Official FullStory Pricing  
Details $-

Smartlook videos

Smartlook - Get an insider look

More videos:

  • - Join the TurboTax SmartLook Team
  • - With TurboTax SmartLook, You're Never Alone

FullStory videos

Best UX Research Tool: FullStory

More videos:

  • - FULLSTORY: FIRST WEEK REVIEW

Category Popularity

0-100% (relative to Smartlook and FullStory)
69
69%
31%
31
72
72%
28%
28
61
61%
39%
39
100
100%
0%
0

Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartlook and FullStory

Smartlook Reviews

Free SEO Tools To Improve Your Rankings
SmartLook (Free Plan) - An analytics tool that allows you to analyze user behavior. Free plan is limited to 1,500 sessions per month.
Hotjar Alternatives: 21 Tools for Optimizing Your Website and Conversion Rate
Smartlook offers a website optimization platform with all the features customer support teams need, including session recording, customer journey mapping, and funnels. What’s unique about Smartlook is the option to use their API, in conjunction with other software to actually put a name to the user recordings and visitor behavior.
10 Best Hotjar Alternatives You Should Use
Better yet, Smartlook has a powerful event tracking feature that enables you to keep track of all the events on your websites automatically. Save this feature for the times when you wish to keep a close watch on every important event. In terms of event tracking, Smartlook has a clear edge over Hotjar – both in terms of simplicity and precision.
Source: beebom.com

FullStory Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
FullStory offers a wide variety of services including session playback and funnel analytics, and an interesting feature called ‘Omnisearch’, which allows you to search for any element on your website and see what kinds of interactions have taken place with that element. This customer feedback tool also has feature called ‘rage clicks’ which enables users to see which...
Source: mopinion.com
Find the Best Mixpanel Alternatives for Your Product Team
FullStory stands out in its ability to use machine learning to suggest changes you might make to the user experience. It does a good job of noticing and tracking changes to your app, and seems tailored to the non-technical user. However, its most obvious limitation lies in custom event tracking. Although FullStory brands itself as “tag-free,” users can’t track every event...
Source: heap.io
Hotjar Alternatives: 21 Tools for Optimizing Your Website and Conversion Rate
FullStory focuses on the entire end-to-end digital experience, with an emphasis on actively (and proactively) troubleshooting UX problems. That means they have stellar session recordings and allow you to monitor a user’s entire history with your website. Their unique Top Opportunities feature analyzes session recordings and shows you the greatest opportunities to improve...
10 Best Hotjar Alternatives You Should Use
Though there is a lot to like in FullStory, I would talk about the notable features that make it an excellent alternative to Hotjar. First and foremost, the web analytics platform is designed for multitasking. So, it doesn’t matter whether you are trying to keep a close watch on user trends or get the session replays, it comes with all the tools to keep you in the loop.
Source: beebom.com

Social recommendations and mentions

Based on our record, FullStory seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

Smartlook mentions (0)

We have not tracked any mentions of Smartlook yet. Tracking of Smartlook recommendations started around Mar 2021.

FullStory mentions (1)

  • Rate my website!
    Get an idea of exactly what people are doing by signing up for fullstory.com, they give you like 10000 sessions free per month. Watch what users actually do. I find it pretty fascinating how dumb people are as you watch them blindly click around the screen. - Source: Reddit / 4 days ago

What are some alternatives?

When comparing Smartlook and FullStory, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

LiveSession - Easily search, segmentize, and replay high-quality session replay to analyze customer's behaviour across your sites and apps.

Inspectlet - Google Analytics tells you what, Inspectlet tells you why.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

User reviews

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