Software Alternatives, Accelerators & Startups

Smaply VS Salesforce Journey Builder

Compare Smaply VS Salesforce Journey Builder and see what are their differences

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

Salesforce Journey Builder logo Salesforce Journey Builder

Journey Builder empowers you to guide customers on 1:1 journeys across channels and devices to deliver the right digital marketing solution, via the right channel.
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

  • Salesforce Journey Builder Landing page
    Landing page //
    2023-05-05

Smaply

Website
smaply.com
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com

Smaply videos

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Salesforce Journey Builder videos

No Salesforce Journey Builder videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Smaply and Salesforce Journey Builder)
Customer Journey
100 100%
0% 0
Email Marketing
0 0%
100% 100
Marketing Platform
100 100%
0% 0
Marketing Automation
0 0%
100% 100

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What are some alternatives?

When comparing Smaply and Salesforce Journey Builder, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

Adobe Campaign - Adobe Campaign provides campaign, offer, and personalization management capabilities.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Acquia Journey - Acquia Journey is an omnichannel tool that allows marketers to listen and learn from customers so they can craft a sequence of personalized touchpoints and trigger what they will see next.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Marketo - Marketo's powerful marketing automation software helps marketers master the art & science of digital marketing to engage customers and prospects.