Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.
Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.
Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.
Narrandum is a freemium service which enables anybody to make beautiful customer journeys and user personas, lightning fast. We use an innovative and fun approach based on good old-fashioned storytelling to help you really understand your customers’ needs, goals, hopes and fears.
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Narrandum isn't like the other tools in this field at all. It's definitely a little weird. But it's cool that they're trying something different.
Even though it's still in beta, I found it really fast and slick to use. There's lots of help available to explain the concepts, and I was able to make a simple customer journey in no time.
I'm looking forward to seeing how this service develops. There are still one or two rough edges, but already it's pretty useful. And free!
Based on our record, Narrandum seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Narrandum - Customer journey mapping tool built using Vue.js, Vuetify, and Feathersjs. - Source: dev.to / almost 3 years ago
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