Smaply
Uxpressia
Custellence
Pointillist
Sitecore
CEMantica
Touchpoint Dashboard
Gotcha
Journify Now
TheyDo
Uxpressia
Segment
BloomReach
Sticktail
LucidChart
KingSumo
Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.
Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.
Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.
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Journify Now's answer:
In a modern world where data resides in siloed sources, having visibility of conversions at each step of a user journey and their impact on a business becomes crucial. By visualising and measuring each step of the journey, businesses can identify pain points, make data-driven decisions, and optimise their product's performance to deliver exceptional user experiences. Journify eliminates the complexity of manual tracking and provides valuable AI-powered insights, allowing businesses to enhance conversions, increase customer satisfaction, have a complete single view of a product performance, and achieve remarkable growth.
Journify Now's answer:
Product, Analytics and Marketing professionals
Journify Now's answer:
It provides a single view of your product performance
Uxpressia - Create customer journey maps, personas & impact maps online
TheyDo - Manage customer insights, personas, and journeys in one place. Designed for remote collaboration and CX alignment. Get it free.
Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness
Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.
Segment - We make customer data simple.
Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.