Based on our record, Sleekplan should be more popular than UserEcho. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Sleekplan - Used initially for a public roadmap, but ended up only using it for our changelog entries. Source: about 1 year ago
Democratize user feedback. Tools like SleekPlan and Canny.io allow you to continually get feedback from users and know what is most important to them. Some companies, like Notion, have created active Reddit communities with lots of user feedback. I don't have a favorite guide on this so feel free to share one if you do. Source: almost 3 years ago
The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support