Software Alternatives, Accelerators & Startups

SleekFlow.io VS InvGate Service Desk

Compare SleekFlow.io VS InvGate Service Desk and see what are their differences

SleekFlow.io logo SleekFlow.io

Sell, convert & support better on chat

InvGate Service Desk logo InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
  • SleekFlow.io Landing page
    Landing page //
    2022-03-01

SleekFlow powers the future of e-commerce, featuring an omnichannel social commerce software. From conversations to conversions, SleekFlow enables full customer journeys across SMS, live chat, popular social and messaging applications such as WhatsApp, Facebook, and Instagram or whatever customers prefer.

Integrating with thousands of tools including e-commerce platforms and payment gateways, SleekFlow strives to create amazing 1:1 customer experiences and automate the whole customer journey with ease.

Our customer engagement solution allows businesses to enhance cross-departmental collaborations, manage all interactions with customers, blast out automated campaigns, and boost up sales all in one. Conversions through conversations have never been easier.

Headquartered in Hong Kong and backed by Alibaba Entrepreneurs Fund, SleekFlow serves over 5000+ multinational companies and enterprises across e-commerce, retail, logistic, hospitality, finance, and technology sectors worldwide.

  • InvGate Service Desk Landing page
    Landing page //
    2022-02-10

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.

SleekFlow.io

$ Details
freemium
Platforms
Android iOS Web Windows Mac OSX
Release Date
-

InvGate Service Desk

$ Details
paid Free Trial
Platforms
Browser Web Cloud Windows Linux
Release Date
2009 January

SleekFlow.io features and specs

  • Inbox: Yes
  • Social Customer Relationship Management: Yes
  • Campaign: Yes
  • Automation: Yes
  • Payment Links: Yes
  • Channels & Integrations: Yes

InvGate Service Desk features and specs

  • Ticket management: Yes
  • Gamification: Yes
  • Workflow Management: Yes
  • Workflow Automation: Yes
  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Knowledge Base: Yes
  • Asset Management: Integrated with InvGate Insight

SleekFlow.io videos

What SleekFlow can do?

InvGate Service Desk videos

InvGate Service Desk: Product Overview

More videos:

  • Review - DEMO InvGate Service Desk
  • Review - InvGate Service Desk: Discover a new way of working
  • Review - InvGate Service Desk: Business Analytics

Category Popularity

0-100% (relative to SleekFlow.io and InvGate Service Desk)
Customer Support
62 62%
38% 38
Help Desk
0 0%
100% 100
Communication
100 100%
0% 0
Business & Commerce
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, InvGate Service Desk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SleekFlow.io mentions (0)

We have not tracked any mentions of SleekFlow.io yet. Tracking of SleekFlow.io recommendations started around Jun 2021.

InvGate Service Desk mentions (2)

  • Ticketing services for non-IT departments?
    But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
  • Change management system for tracking etc?
    Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago

What are some alternatives?

When comparing SleekFlow.io and InvGate Service Desk, you can also consider the following products

Saysimple - Saysimple is a business communication platform that helps small businesses communicate faster and more effectively with their customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Myopolis - Myopolis is a business communications platform that uses AI technology to improve the growth of businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Whelp - AI-based Omni channel customer support platform with chat bot system (On premise and cloud based)

osTicket - osTicket is a widely-used open source support ticket system.