Skype VS Blitzz

Compare Skype VS Blitzz and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured

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Skype

Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Blitzz

Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.

Landing page //
2023-10-07

Landing page //
2021-07-30

Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.

Skype

Website: skype.com
Pricing URL: Official Skype Pricing
$ Details: -
Platforms: -
Release Date: -

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Blitzz

Website: blitzz.co
Pricing URL: Official Blitzz Pricing
$ Details: freemium $35.0 / Monthly (Pro)
Platforms: Web iOS Android Browser Google Chrome Mac OSX Windows Linux Firefox Safari REST API Cross Platform Cloud iPhone JavaScript Salesforce ServiceNow Zendesk
Release Date: 2017 January

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Skype features and specs

No features have been listed yet.

Blitzz features and specs

SMS: Choose how you invite your guest users. All of this can be configured based on your workspace domain.
No app download: Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
Screen sharing: Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
Augmented Reality: Use a Live pointer on a live video stream to navigate the end-user.
Markup Tools: Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
Silent Observer: Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
Optical Character Recognition: Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
Remote Flash Light: Agents can remotely turn ON and OFF mobile users flash-light
Remote Zoom: Remotely zoom with remote visual support features that enable you to view finite details.
Capture and Save Image: Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

Skype videos

+ Add

How to use Skype - Beginners Guide

Blitzz videos

+ Add

Remote Video Support with Blitzz

Category Popularity

0-100% (relative to Skype and Blitzz)

Skype

Blitzz

Communication

99 99%

Communication

1% 1

Augmented Reality

0 0%

Augmented Reality

100% 100

Group Chat & Notifications

100 100%

Group Chat & Notifications

0% 0

Customer Support

0 0%

Customer Support

100% 100

User comments

Share your experience with using Skype and Blitzz. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Skype and Blitzz

Skype Reviews

20 Telegram Alternatives to Chat With in 2024

You can use Skype for messaging, including things like emojis and reactions. But the real strength of Skype is its calling features. It can do video calling and screen sharing between devices, but it also has a landline calling feature (for a price), meaning you can do both chats and old-school phone calls.

Source: www.mightynetworks.com

The 7 best apps you can use as a WhatsApp alternative

Part of Microsoft's office productivity suite, Skype has always had something of a business focus, so it might not spring to mind for casual users. It's a full-featured communication app, though, and suitable for both work and recreation. As you'd expect, it can easily do voice, video, and text chats, as well as exchange files. Thanks to a variety of plug-ins, you can record...

Source: www.businessinsider.com

8 Tools You Need For Working Remotely in 2022

We use Google Meet because it’s free. Zoom, on the other hand, requires a fee for sessions longer than 40 minutes. And Skype is already obsolete and constantly glitches.

Source: hackernoon.com

Top 5 Skype Alternatives that you can Switch in 2021

Skype has been existing in the market for many years with once in a blue moon adapted feature updates. Few businesses continued with Skype adjusting to it just because they are used to it neglecting the fact that there are few best and better Skype alternatives in the market.

Source: www.troopmessenger.com

18 Best Discord Alternatives 2020 | Expert Reviews

Skype is one of the most usable Discord alternatives available. It allows you to have one-on-one as well as group chats. You can use the audio call or video chat options available, along with an option to share your screen. Skype has a very basic user interface, so it hardly requires any time to get your hands around the software and get fluent with it. It allows users to...

Source: solutionsuggest.com

Blitzz Reviews

Muhammad Hamza Irshad

| Chief System Analyst at Associated Press of Pakistan | about 2 years ago

Great and easy to use for video support
What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

🏁 Competitors: Zoom

👍 Pros: First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite

👎 Cons: Hard to find with the level of customer support these guys are providing
Travis P

| Customer Success at Toyota Customer Support | over 2 years ago

"Beautiful and easy to use for video support App"
What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

🏁 Competitors: TechSee, SightCall

👍 Pros: I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.

👎 Cons: To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

What are some alternatives?

When comparing Skype and Blitzz, you can also consider the following products

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

TechSee - Intelligent visual customer support solution

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

OpenTok - Build a custom video experience using our robust APIs, or add plug-and-play video to your website in minutes using Video Chat Embeds. Start Building for FreeTalk to SalesTalk to Sales .