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Skylight.io VS Freshservice

Compare Skylight.io VS Freshservice and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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Skylight.io logo Skylight.io

Skylight is a smart profiler data detective code whisperer bug catcher flag raiser for rails apps.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Skylight.io Landing page
    Landing page //
    2021-10-12
  • Freshservice Landing page
    Landing page //
    2023-06-09

Skylight.io videos

No Skylight.io videos yet. You could help us improve this page by suggesting one.

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Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Skylight.io and Freshservice)

Skylight.io

Freshservice

DevOps Tools
100 100%
DevOps Tools
0% 0
Project Management
0 0%
Project Management
100% 100
Continuous Integration And Delivery
100 100%
Continuous Integration And Delivery
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Skylight.io and Freshservice

Skylight.io Reviews

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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Freshservice might be a bit more popular than Skylight.io. We know about 3 links to it since March 2021 and only 3 links to Skylight.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Skylight.io mentions (3)

  • Show HN: Booklet – modern discussion forum for professional groups
    Hey, thanks for the follow-up. While traffic on the marketing website has decreased since launch, traffic on the main app has increased. I do some performance monitoring (using https://skylight.io) and have identified some opportunities for speed-up. I'm working on getting those updated. I also just resized the database - it seems that some read queries were being slow. I'm continuing to dig into the postgres... - Source: Hacker News / 8 months ago
  • NewRelic alternative?
    Appsignal is pretty great, I use skylight.io as well. Source: almost 2 years ago
  • Can I use Sentry to check why the loading is so slow?
    I'm using skylight.io for the same. Source: over 2 years ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Skylight.io and Freshservice, you can also consider the following products

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Terraform - Tool for building, changing, and versioning infrastructure safely and efficiently.

Redmine - Flexible project management web application

Packer - Packer is an open-source software for creating identical machine images from a single source configuration.

Basecamp - A simple and elegant project management system.

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