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Skedda VS Jira Service Desk

Compare Skedda VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Skedda logo Skedda

Offices, co-working spaces, universities, sports venues, studios & churches are just some of the places that manage the use of their desks, rooms, courts, studios, halls and all other 'spaces' with Skedda

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Skedda Landing page
    Landing page //
    2021-05-13

Skedda is all about scheduling space and managing online bookings in a visual way. Skedda offers unique scheduling features for spaces such as booking and pricing conditions by time, day, user and space, and sharing and dependency rules. Skedda is mobile-friendly and highly customizable with venues able to automate complex booking processes with the click of a button, removing the logistical headache that accompanies manual space management.

The platform is packed with an array of features like interactive floor plans, online payments, SSO SAML sign-in options, direct calendaring integrations with Microsoft 365 and Google Workspace, Microsoft Teams support, customizable user management, analytics and reporting, and much more. Furthermore, Skedda integrates with Zapier to allow venues the ability to connect to thousands of the web’s best apps.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Skedda features and specs

  • Bookings: Yes
  • Scheduling: Yes
  • Desk sharing: Yes
  • Rooms & reservations: Yes
  • Notifications: Yes
  • Online Bookings: Yes
  • Payments: Yes
  • Rules-based processing: Yes
  • Automation: Yes
  • SSO Integration: Yes
  • Floorplans: Yes
  • Mobile prioritized UI: Yes
  • User And Group Management: Yes
  • User-Friendly Interface: Yes
  • Calendar sync: Yes
  • Dashboard & analytics: Yes
  • Direct integration with Microsoft 365 and Google Workspace: Yes
  • MS Teams App integration: Yes

Jira Service Desk features and specs

No features have been listed yet.

Skedda videos

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Skedda & PVH - Workplace Scheduling Software

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Skedda and Jira Service Desk)

Skedda

Jira Service Desk

Online Bookings
100 100%
Online Bookings
0% 0
Help Desk
0 0%
Help Desk
100% 100
Booking Software
100 100%
Booking Software
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Skedda and Jira Service Desk

Skedda Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Skedda and Jira Service Desk, you can also consider the following products

Teem - Cloud-based meeting room booking system

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Caterease - Make catering easy with Caterease, the world's best catering software. See for yourself why there is nothing else like the Caterease experience. Product TourTake a product tour of Caterease software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gather - Gather allows hospitality agencies of all sizes to organize and breed productive events businesses.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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