Site Search 360 VS Birdeye
Compare Site Search 360 VS Birdeye and see what are their differences
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featured
Site Search 360
Algolia
ElasticSearch
Google Custom Search
Klevu
Apache Solr
Swiftype
Swiftype Site Search
Birdeye
Podium
ReviewTrackers
Reputation.com
Intercom
ReviewsOnMyWebsite
WhiteSpark
Grade.us
Site Search 360 is a smart, ad-free search interface for your website. With a simple drag-and-drop integration, get your search up and running in no time! Let your visitors find exactly what they are looking for, right away.
Features of Site Search 360 include: * Quick and easy visual configuration of your search bar, suggestions and results with our Search Designer * Instant search-as-you-type results, autocomplete and popular searches * Smart categories and Faceted Search * Key information (e.g. brand, price, date) can be automatically extracted and shown directly in your search snippets * Semantic search: built-in dictionaries in 19 languages + the ability to add your custom synonyms * Analytics to help you get the most out of your search: what your visitors look for the most, what results they click on, what queries bring no results, etc. * Full control over search results: boost, reorder, redirect and map * Integration with Google Analytics and Google Tag Manager * Import of Google Custom Search promotions * Low-to-no-code Search Designer to customize your search appearance and results and avoid search abandonment * FAQ page search * Search Secure Content * Awesome support: via live chat, email, or phone
Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Site Search 360 BirdeyeBasic install/setup was done in about an hour. Had some questions on customization and their support staff is quick to respond and very helpful. Very good value for the price!
We have been very happy with SiteSearch 360 as it was an easy search solution to deploy to our website as well as easy to manage. It is also affordable compared to some others out there.
The plugin not only vastly improved the search experience of our clients using it, but the customer service configuring the plugin was spot on! Quick responses and in-depth one-on-one help got the plugin set up exactly how we needed it to be!
Based on our record, Birdeye should be more popular than Site Search 360. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Site Search 360 - https://sitesearch360.com - $9/month. - Source: dev.to / about 1 year ago
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
Algolia - Algolia's Search API makes it easy to deliver a great search experience in your apps & websites. Algolia Search provides hosted full-text, numerical, faceted and geolocalized search.
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
ElasticSearch - Elasticsearch is an open source, distributed, RESTful search engine.
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Google Custom Search - Google Custom Search enables you to create a search engine for your website, your blog, or a collection of websites.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.