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SIPcity VS NICE inContact

Compare SIPcity VS NICE inContact and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SIPcity logo SIPcity

It's Business VoIP Australia, and SIPcity gives you VoIP calling with a feature rich, Cloud PBX. Switch today from your land lines.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • SIPcity Landing page
    Landing page //
    2023-07-28
  • NICE inContact Landing page
    Landing page //
    2023-10-04

SIPcity videos

+ Add

SipCity - How it works

More videos:

  • Review - Basics of SIP registration at SIPcity
  • Tutorial - How to use a Virtual Fax | Faxmail Settings | SIPCity Business VoIP Provider

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to SIPcity and NICE inContact)

SIPcity

NICE inContact

Enterprise Communication
5 5%
Enterprise Communication
95% 95
Communication
3 3%
Communication
97% 97
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SIPcity and NICE inContact

SIPcity Reviews

We have no reviews of SIPcity yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing SIPcity and NICE inContact, you can also consider the following products

3CX - Hosted PBX with CRM integration and mobile apps

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Amazon Connect - A self-service, cloud-based call center 📞

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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