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SIPcity VS Amazon Connect

Compare SIPcity VS Amazon Connect and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

SIPcity logo SIPcity

It's Business VoIP Australia, and SIPcity gives you VoIP calling with a feature rich, Cloud PBX. Switch today from your land lines.

Amazon Connect logo Amazon Connect

A self-service, cloud-based call center 📞
  • SIPcity Landing page
    Landing page //
    2023-07-28
  • Amazon Connect Landing page
    Landing page //
    2021-11-02

SIPcity videos

+ Add

SipCity - How it works

More videos:

  • Review - Basics of SIP registration at SIPcity
  • Tutorial - How to use a Virtual Fax | Faxmail Settings | SIPCity Business VoIP Provider

Amazon Connect videos

+ Add

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

More videos:

  • Review - Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS

Category Popularity

0-100% (relative to SIPcity and Amazon Connect)

SIPcity

Amazon Connect

Enterprise Communication
22 22%
Enterprise Communication
78% 78
Communication
18 18%
Communication
82% 82
VoIP
44 44%
VoIP
56% 56
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using SIPcity and Amazon Connect. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Amazon Connect seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SIPcity mentions (0)

We have not tracked any mentions of SIPcity yet. Tracking of SIPcity recommendations started around Apr 2021.

Amazon Connect mentions (8)

  • Being Data-Driven is a Mindset Shift
    Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
  • Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
    I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
  • Gotta love the messaging
    One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / almost 3 years ago
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What are some alternatives?

When comparing SIPcity and Amazon Connect, you can also consider the following products

3CX - Hosted PBX with CRM integration and mobile apps

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Make.com - Tool for workflow automation (Former Integromat)

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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