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Simplify360 VS Dr.Explain

Compare Simplify360 VS Dr.Explain and see what are their differences

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Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Dr.Explain logo Dr.Explain

Dr.Explain software is a help file authoring tool.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Dr.Explain Landing page
    Landing page //
    2023-05-13

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Dr.Explain videos

+ Add

Dr.Explain 4.5 - A new version of the best help file and manual authoring tool

More videos:

  • Tutorial - How to create online help manual (webhelp) with Dr.Explain

Category Popularity

0-100% (relative to Simplify360 and Dr.Explain)

Simplify360

Dr.Explain

Tool
100 100%
Tool
0% 0
Document Management
0 0%
Document Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Document Management System
0 0%
Document Management System
100% 100

User comments

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What are some alternatives?

When comparing Simplify360 and Dr.Explain, you can also consider the following products

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

HelpSmith - HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

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