Software Alternatives, Accelerators & Startups

Silk VS Usersnap

Compare Silk VS Usersnap and see what are their differences

Silk logo Silk

An Interactive web canvas for "Light Painting"

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Not present
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Silk features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Silk videos

Silk Review - Stay Away From My Worms, Thanks

More videos:

  • Review - My Honest Lily Silk Review
  • Review - Silk and Snow Hybrid Mattress Review (2020) - Is It Right For You?

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Silk and Usersnap)
Digital Drawing And Painting
Customer Feedback
0 0%
100% 100
Photos & Graphics
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Silk and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Silk and Usersnap

Silk Reviews

We have no reviews of Silk yet.
Be the first one to post

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Silk should be more popular than Usersnap. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Silk mentions (25)

  • The hype around shrooms seems lack luster.
    Sounds like a 0.5-1g experience. Find some better shrooms and chew em up. Put some music on, get your coat nearby, get Silk on the horn, and have fun on an actual trip. Source: about 1 year ago
  • I want to have a good setting. I made a list for fun active on mushroom. Any suggestion?
    Drawing with crayons/colored pencils is very fun. also… [http://weavesilk.com]. Source: over 1 year ago
  • Black Hole Star – The Star That Shouldn't Exist
    I love creating images like this on this site. I have it in my bookmarks since like forever and I am always amazed by the images you can produce in a very short time. Source: over 1 year ago
  • [iPod][2018-2019ish] Kaleidoscope Game thing
    I think it was indeed just called Silk. weavesilk.com for the online browser version. Source: over 1 year ago
  • This pinstriping art
    If you guys want to make similar looking art but don't have the talent, you can go to weavesilk.com and make some pretty trippy artwork. Source: almost 2 years ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Silk and Usersnap, you can also consider the following products

Drawing Pad - Drawing Pad is a mobile art studio for all the ages where they can precisely create their own art using photo-realistic crayons, markers, paintbrushes, stickers, roller pens, and more.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Pigment by ShapeFactory - A unique way to explore color using lighting and pigment

Marker.io - Visual feedback and bug reporting tool for websites

Flamingo Animator - Flamingo Animator is the perfect app for anyone who wants to create their own animated cartoons.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!